Medical Assistant I-Family Practice-Glendale

This position is responsible for providing excellent patient care and experience in accordance with MPHC guiding principles, HIPAA, and any other applicable federal & state laws. The Medical Assistant I position requires a basic level of knowledge regarding the functions necessary to be a Medical Assistant.  

Essential Functions

• Ensures HIPAA compliance and patient privacy in accordance with law, policies and procedures. Completes module/training-demonstrates advanced understanding of appropriate documentation, medical records, double verifier upon rooming and phone calls.
• Maintains CLIA-waived testing competency and ensures compliance with all checking and documentation of CLIA waived testing.
• Completes chart prep for assigned provider daily to include the review of any outstanding care items, insurance verification, appointment confirmation and review ASIIS, as appropriate; make updates to EHR as needed. Completes follow up calls for missed appointments and schedule them in the appropriate timeframe per department.
• Appropriately rooms the patient and documents in the EHR accordingly (i.e. Obtains and documents chief complaint, vital signs, medical and social histories, questionnaires, plotting growth grids, etc.)
• Demonstrates the ability to problem solve by managing EHR tasks for their assigned care team daily.  Including Labs/DI’s, TE’s, Documents, Actions and Consult Pending. Uses proper charting procedure, i.e., noting date, time signature and job title.
• Cleans patient care areas in accordance with infection prevention policies and procedures.
• Verifies, administers, and documents all medications and/or immunizations given, including lot #, location and initials, in accordance with procedure.
• Maintains knowledge of immunization integrity and quality control guidelines.  
• Restocks department supplies appropriately in exam rooms and central supply. Including but not limited to urine cups, needles, gauze, band aids.
• Performs quality controls and routine cleaning on medical equipment to meet quality assurance and infection control guidelines (logs).  Identifies equipment needing maintenance. Reports malfunctioning equipment to supervisor; removes equipment out of patient care areas, if possible, for repair.
• Handles sterile and dirty instruments used in the departments according to instrument processing procedures.
• Utilizes and/or schedules interpreter services as needed by the patient. ·       
• Must be able to embrace differences among people and able to interact with internal staff as well as external contacts in a culturally competent and respectful manner.
• Ensures biohazard and sharps containers are properly disposed of or emptied.
• Checks fax outbox to ensure there are no failed faxes for assigned provider.
• Follows established EHR and clinical workflows.
• Attends meetings and huddles as scheduled by the department.
• Participates in preparing department for internal and external site audits.
• Maintains training, skills and certifications in accordance with policies and procedures.
• Performs other duties as assigned.  

Position Qualifications Minimum Qualifications:

• High School Diploma or GED
• Graduate of a Medical Assistant program
• Medical Assistant Certificate
• Current CPR Certification  

Preferred Qualifications:

• Electronic Health Record experience