What are the responsibilities and job description for the Customer Service Representative / Receptionist position at Mr. Appliance King of Prussia & Lititz?
We are actively interviewing for this position - Apply today and our hiring manager will follow up!
As a Customer Service Representative, you are a key member of the team and represent Mr. Appliance on support calls. You are the voice of Mr. Appliance and the first point of contact for our customers. Exemplifying our code of values, you show respect and courtesy to all customers and employees.
This position is right for you if you are self-motivated, energetic, and enjoy helping people. Ideally you are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis.
Benefits:
- No weekends or evenings!
Specific Responsibilities:
- Receive incoming calls in professional and courteous manner
- Complete work orders, return customer calls, and respond to customer complaints
- Perform other duties as needed which may include cross-training in related positions
Job Requirements:
- Minimum two years admin experience
- Strong written and verbal communication skills
- Detail-oriented with strong data entry skills
- Positive Attitude
- Team player who can work independently
Each of the 350 Mr. Appliance locations are independently owned and operated franchises. We live our code of values with Respect for all people, Integrity in all dealings, serving customers with Enthusiasm, and Having Fun in the Process.
Salary : $15 - $20
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