What are the responsibilities and job description for the Appliance Service Professional Trainee position at Mr. Appliance of Brooklyn?
Appliance Repair Trainee Job Description
Purpose: This position is responsible for developing the skills needed to repair kitchen and laundry room all major appliances in our customers’ a customer’s home. This includes mastering the Mr. Appliance sequence of service and customer service expectations Frontline Service System.
Overview of Position: Skills will be developed through on-line training, classroom training, riding along with other senior technicians, and other assigned methods. Skills to develop include technical, sales, customer service, communication, administrative/organizational and iPad usage.
Duties:
- Participate in any/all training provided with eagerness and seriousness.
- Assist senior technicians as assigned.
- Learn and demonstrate knowledge of Frontline Service. Details for this process will be provided.
- Attend company meetings and functions as assigned.
Safety Requirements:
- Adherence to all state and federal laws is required at all times.
- It is the responsibility of each Team Member to conduct all tasks in a safe and efficient manner complying with all local, state and federal safety and health regulations and program standards, and with any special safety concerns for use in a particular area or with a customer.
- Report any accidents or injuries to the office immediately.
- While occurrences are rare, it is the responsibility of the Team Member to complete an Accident and Incident Report for each safety and health infraction that occurs by a Team Member or that the Team Member witnesses.
- Furthermore, management requires that every person in the organization assumes the responsibility of individual and organizational safety.
Other Requirements:
- Full uniform, consisting of a clean and pressed uniform shirt, blue trousers, black buckle-less belt, black polishable shoes, identification badge, is required
- Diligent care for all company-issued tools and equipment..
- Other duties as assigned.
Experience/Education Requirements:
High School Diploma or GED.
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
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Salary : $30,000 - $40,000