Site Manager

Site Manager

Job Description

Position Summary

As a site manager, you will play a critical role in managing and enhancing the performance at one of our car wash locations. You will be responsible for ensuring operational efficiency, maintaining high service standards, increasing customer base through membership sales, and driving team performance at the site. This is an exciting opportunity for a strategic leader with a passion for excellence and a track record of managing a crew and driving sales.

Company Summary

Steel City Wash, LLC dba Mr. Magic Car Wash is Pittsburgh's Premier Car Wash!

We are a company who cares. Throughout our communities, we find so many ways to make a positive impact. Caring has been our true north since we started in 1959 and will always be the Mr. Magic way.

· We care about your car, giving it the best wash consistently to keep it looking great and running strong.

· We care about your family feeling proud of the cars in your garage.

· We care about our family, ensuring that every teammate is respected, supported and appreciated.

· We care about our community by supporting vital organizations, schools and teams with fundraising efforts.

· We care about the quality of our wash being superior to any car wash not named Mr. Magic.

· We care about the value we provide in delivering a clean, shiny wash every time.

· We care about our reputation, as we’re a family-first company in our communities.

· We care about the trust you place in us with one of your most expensive and important investments.

· We care about the loyalty we forge that spans generations in the same family.

· We care about you, as we love to catch up, laugh and interact with each visit.

· We care about the way you feel renewed every time you exit the tunnel of Mr. Magic.

Responsibilities

• Oversee daily car wash operations, including staff management, customer service, equipment maintenance, and financial performance.
• Hire, train, and supervise a team of car wash attendants to ensure exceptional service and professionalism.
• Drive sales performance by creating plans or implementing existing plans to increase membership base
• Implement operational policies and procedures to optimize efficiency and profitability.
• Monitor and maintain car wash equipment to ensure safe and effective operation.

· Manage inventory levels of supplies and chemicals, ensuring timely replenishment and optimal stock levels.

• Provide outstanding customer service by addressing customer concerns and resolving issues promptly.
• Ensure compliance with all health, safety, and environmental regulations.
• Analyze financial reports and adjust operations to meet business goals and budgets.
• Stay up-to-date with the latest car wash technology, techniques, and industry best practices.
• Maintain regular communication with the district manager, keeping them informed of all operations, providing updates, making strategic recommendations, and ensuring ongoing collaboration.

Education

High school diploma, equivalent certificate, or current enrollment.

Skills/Experience

· At least 1 year of managerial experience with demonstrated success in managing a location

· Strong leadership abilities with a proven track record of team development and performance management.

· Exceptional customer service skills with a commitment to delivering a superior customer experience.

· Proficiency in budget management, financial analysis, and cost control.

· Excellent analytical and problem-solving skills with a data-driven approach to decision-making.

· Outstanding verbal and written communication skills.

· Ability to train, lead, and motivate a sales team

Job Type: Full-time

Pay: $45,000.00 - $57,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Evenings as needed
• Monday to Friday
• On call
• Weekends as needed

Education:

• High school or equivalent (Required)

Experience:

• Management: 2 years (Required)

Ability to Commute:

• Pittsburgh, PA 15234 (Required)

Ability to Relocate:

• Pittsburgh, PA 15234: Relocate before starting work (Preferred)

Work Location: In person

Salary : $45,000 - $57,000