What are the responsibilities and job description for the Office Manger position at Mr. Rooter of Hendersonville?
Benefits : 401(k)
Bonus based on performance
Company parties
Competitive salary
Dental insurance
Flexible schedule
Free uniforms
Health insurance
Benefits / Perks :
Flexible work schedule
Paid vacation / holidays
Incentive-based pay and bonuses
Advancement opportunities
Uniforms
Professional development opportunities
- Varies by Franchise Location
Company Overview :
Mr. Rooter Plumbing’s proven systems make it easy for our plumbers to achieve their goals, whether financial, professional and / or personal. Mr. Rooter implements our Code of Values of Respect, Integrity, and Customer Focus while having Fun in the Process, making it a place you will be proud to work for.
If you are looking to take your career to the next level, you have the desire to learn a system that helps you become the best in the industry, and you have the grit and persistence to make things happen, we want you!
Specific Responsibilities :
Process inbound customer calls with the goal to book service appointments
Perform outbound customer calls as needed to follow-up, reschedule appointments, etc.
Maintain communication with Mr. Rooter Plumbing Service Professionals to maintain efficiency.
Dispatch Mr. Rooter Plumbing Service Professionals to customer locations
Cash / payment management / handling
Data entry
Customer invoice administration
Job Requirements :
You will be asked to perform office / clerical duties to ensure internal paperwork is processed correctly, phone calls are answered timely, customers are communicated with efficiently, and Mr. Rooter Plumbing Service Professionals are effectively dispatched to customer locations.
Able to lift 25lbs
Customer-focused attitude
Proficiency to navigate tablet-based technology
Professional appearance and personality
Positive attitude with a desire to learn with the best
Team player who can work independently
Desired Experience : High school diploma or general education degree (GED) and a minimum of one year work experience and / or training : or equivalent combination of education and experience
There’s a reason Mr. Rooter® Plumbing has been around since 1968 – we’re the best of the best. Work with Mr. Rooter® Plumbing and you’ll have access to the latest technology and top-of-the-line equipment, all so you can tackle the toughest jobs faster. Behind the colorful uniforms and branded vans are pros who get the job done right the first time. Ready to step up? With hundreds of locations worldwide, each is independently owned and operated. Our team of qualified experts lives our code of values of Respect, Integrity, and Customer Focus while having fun in the process!
