What are the responsibilities and job description for the Food Cashier (Full-Time/Part-Time) position at Mt. Rose Ski Tahoe?
Cashier/ Hosts are responsible for providing excellent customer service while performing accurate collection of funds related to transactions in the Food & Beverage outlets. The Cashier may also be responsible for preparing and serving food and/ or beverage items in some of the specialty outlets.
EDUCATION / EXPERIENCE/ SKILLS AND REQUIREMENTS
• Excellent English communication and customer service skills required
• Must have at least 2 years previous cash-handling experience
CONTACTS
INTERNAL: Employees and management staff from all departments
EXTERNAL: Resort Guests
ESSENTIAL DUTIES & RESPONSIBILITIES
o Accurately complete sales transactions at Food and Beverage cashier stations
o Knowledge of menu items, prices, and applicable discounts
o Provide excellent and efficient guest service
o Stock F&B products as needed
MARGINAL DUTIES & RESPONSIBILITIES
o Set the example by actively contributing to department and company goals.
o Clarify expectations and seek additional training as needed.
o Build quality into work. Ensure processes are consistent with quality objectives. Be aware of current quality levels versus target levels.
o Develop and achieve departmental/company goals and controls. Make suggestions for improvement in areas of cost reduction, processes, quality and productivity.
o Maintain a clean and safe work area.
EDUCATION / EXPERIENCE/ SKILLS AND REQUIREMENTS
• Excellent English communication and customer service skills required
• Must have at least 2 years previous cash-handling experience
CONTACTS
INTERNAL: Employees and management staff from all departments
EXTERNAL: Resort Guests
ESSENTIAL DUTIES & RESPONSIBILITIES
o Accurately complete sales transactions at Food and Beverage cashier stations
o Knowledge of menu items, prices, and applicable discounts
o Provide excellent and efficient guest service
o Stock F&B products as needed
MARGINAL DUTIES & RESPONSIBILITIES
o Set the example by actively contributing to department and company goals.
o Clarify expectations and seek additional training as needed.
o Build quality into work. Ensure processes are consistent with quality objectives. Be aware of current quality levels versus target levels.
o Develop and achieve departmental/company goals and controls. Make suggestions for improvement in areas of cost reduction, processes, quality and productivity.
o Maintain a clean and safe work area.