Project Coordinator (Inside Sales Rep)

Project Coordinator/Inside Sales Rep - Building Services

MTH Industries is a premier specialty-subcontracting firm located in Hillside, IL. The Building Service Department at MTH responds to the maintenance and repair needs of building owners, managers and engineers. As the inside point of contact, the Project Coordinator/Inside Sales Rep communicates with Property Managers, Building Engineers, Sales Reps and end users to deliver exceptional customer service and act as a knowledgeable resource for a diverse range of building services. This role is for candidates with experience in service sales, vendor management, project coordination, scheduling and cost control. The successful candidate will also collaborate across teams to ensure customer satisfaction and drive service excellence. The ideal candidate will be highly detail-oriented, capable of multitasking, and possess excellent organizational skills.

Responsibilities include:

• Coordinate project tasks and ensure respective team members are updated as needed.
• Respond to customer inquiries, including tasks such as preparing and issuing customer quotes/proposals, as well as following up to ensure resolution and satisfaction.
• Vendor solicitation & negotiation, cost control and invoicing.
• Project management duties include purchasing, following work instructions, scheduling, cost control, invoicing, and other directions as required.
• Serve as a knowledgeable resource to assist customers with product specifications and services.
• Keep customers apprised of project issues, schedules and costs.
• Proactively generate sales and promote Company services.
• Become a reliable point of contact for each customer that is required to establish a strong business relationship.
• Develop professional relationships within the Company in all departments to provide team-based solutions and foster strong internal communication.
• Perform other tasks and duties as assigned

Skills required:

• Excellent customer service and communication skills.
• Experience with Microsoft Office, CRM Software and Accounting Programs.
• Ability to evaluate customers' needs and match them with appropriate products and services.
• Ability to meet deadlines and manage multiple projects at once.
• Bachelor's degree preferred or GED 1 year industry or inside sales experience
• Knowledge of construction materials, processes and equipment a plus.
• Familiarity with reading blueprints and shop drawings a plus.