What are the responsibilities and job description for the Busser/Barback position at Muddy Cow?
Job Summary
Assist bartenders, servers, and host by maintaining area cleanliness and providing necessary support to ensure quick and friendly service to our guests.
Principle Duties and Responsibilities
- Passion to deliver the best experience through attentive and friendly service.
- Follows all company safety and sanitation policies and procedures.
- Responsible for bus station cleanliness and stocking of service areas through the shift.
- Empties trash and spot sweeps whenever floor needs it or upon manger’s request.
- Performs opening and closing responsibilities in a timely and detailed manner.
- Ensures all food is properly garnished prior to running it out to a guest.
- Delivers food to tables and ensures guests have all they need.
- Busses and resets tables with a sense of urgency.
- Offers assistance to guests by clearing away dishes, glassware, and refilling beverages if needed.
- Cleans highchairs and boosters before and after use.
- Informs hot staff of tables status to ensure faster turn times and efficiency.
- Must be able to verbalize guests’ needs to other employees/manager.
Other Duties & Responsibilities
- Maintain safety & cleanliness of workspace.
- Serve guests in friendly manner and encourage repeat patronage.
Knowledge, Skill, & Abilities
- Ability to provide top-notch customer service in a fast-paced environment.
- A positive attitude and ability to work well under pressure with all restaurant staff.
- Able to work in a standing position for long periods of time.
- Able to safely lift and easily maneuver trays of food when necessary.
- Willing to follow instructions and ask questions for clarification if needed.
- Ability to work weekends, holidays, mornings, and nights.
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