What are the responsibilities and job description for the Cafe Store Manager position at Mudhouse Coffee Roasters?
Store Manager - MUDHOUSE SPECIALTY COFFEE ROASTERS
Salary $50,000- 52,000 yr Benefits: Bonus program, Health Coverage, PTO/STO, Mudhouse Discounts, Yearly Performance Pay Reviews and more!
We’re looking for strong leader for our our flagship Downtown Mall C-Ville cafe! The Store Manager is responsible for all day-to-day cafe operations, meeting the cafe financial goals, and exemplifying the highest level of customer service.
With this you receive a competitive salary, free coffee/food , merchandise discounts, discounted Health & Vision insurance, optional Dental and Aflac supplemental insurance, PTO and STO, and Annual Pay/Performance Reviews.
Mudhouse Specialty Coffee Roasters, born and bred in Charlottesville, is Roaster of the Year - Roast Magazine (2017), Good Foods Award Winner (2016, 2018, 2020), and C-Ville Weekly Best Coffee (over 20 years) amongst various accolades. This is an opportunity for the right person to grow with a fun, award-winning company. We love bringing people together over coffee.
About You
- Minimum 1 year Store Manager experience in food and beverage - Cafe, Restaurant, or similar.
- Preferred Coffee Experience, Preferred Beer/Wine Beverage Program experience
- Professional and experienced in guiding teams of people
- Passionate person who loves coffee and people
- Event management experience - initiating and running special events
- Community and business outreach
- Is a self-starter who loves to work both independently and as a member of a team
- Has a “can do” mentality and is an excellent problem solver
- Knows how to delegate and to get things done
- Demonstrates strong oral and written communication skills
- Strong, motivational and inspiration skills
- High attention to detail and high standards for quality and presentation
- Empathetic people-person who has high customer service standards
- Knows how to maintain boundaries between between professional and personal life
- Plans for the unexpected
Essential Functions & Responsibilities
- Leads the cafe team to develop goals, align priorities, and execute initiatives in line with the company’s larger goals.
- Knowledgeable and capable in every role within the cafe.
- Is present in the cafe to ensure high customer service standards
- Assisting the team with problem solving efforts
- Increasing team effectiveness & morale
- Conducts regular team meetings
- Conducts individual check ins with staff members as needed
- Demonstrates the highest level of customer service and professionalism
- Works 45-50 hours per week in-store plus more if needed for business
- Interviewing and Hiring, On-boarding and Training
- Scheduling and labor management
- Staff Performance Evaluations and One on One’s.
- Advises and informs staffing actions to Area Manager or D.O.
- Handles cash and bank funds/deposits responsibly and securely
- Inventory management - keeping everything in supply to maximize sales potential
- Light Mechanical: lights, restroom fixtures/drainage, coffee equip. maintenance.
- Meeting monthly COGS, Sales & Labor Targets
- P&L Analysis and other financial reporting
- Payroll Management
Mudhouse Specialty Coffee Roasters is an Equal Opportunity Employer.
Education:
- High school or equivalent or higher
Experience:
- Store Manager: 1 year (Preferred)
License/Certification:
- Driver's License (Required)
- ServeSafe (we can provide training and certification)
- ABC MART certification (we can provide training and certification))
Salary : $50,000 - $52,000
