What are the responsibilities and job description for the Guest Experience Associate position at Museum of Discovery and Science?
The Guest Experience Associate will sell the Museum’s various products and programs, handle a multitude of tasks including facilitating school/group/camp check-in, and participate in special events for educators and/or members. The GEA will phone and speak person-to-person to communicate with customers about reservations, payment deadlines, procedures while at the museum, and other policies.
High school degree. Experience in phone sales (1 year or more). Heightened customer service and organizational skills. Excellent oral and written communication skills. Ability to handle multi-task. Computer literate in word processing, Excel, Word, etc.Ability to work extended hours, including weekends and holidays. Agent must be able to learn the Altru Ticketing System quickly.
Job Type: Part-time
Pay: $13.00 per hour
Expected hours: 25 – 30 per week
Benefits:
- 401(k)
- Employee discount
- Paid time off
Weekly day range:
- Monday to Friday
- Weekends as needed
Work setting:
- In-person
Work Location: In person
Salary : $13