What are the responsibilities and job description for the Parts Requisition Specialist position at Mustang Cat?
The Parts Requisition Specialist is responsible for providing excellent parts ordering support to all internal customers from the beginning to the end of each transaction. This position demands a schedule or normal business hours, but might also require work after normal operating hours, including Saturdays.
Parts Requisition Specialist Responsibilities:
Provide exceptional customer service over the phone and via email
Take parts orders accurately and decipher internal parts issues
Assist internal customers to determine necessary parts information such as parts numbers, quantities, sourcing, freight, timelines, etc.
Maintain a safe and clean work environment
Parts Requisition Specialist Position Requirements:
High school graduate or equivalent
At least 2 years’ experience in a hands-on customer service role
Mechanical aptitude and previous experience in a heavy equipment/parts/industrial work environment
Strong Computer skills
Professional communication skills: verbal, written, email, phone, face-to-face
Ability to work as part of a team and individually to achieve department and company goals
Dedication to providing exceptional customer service
Outgoing, positive personality
Self-motivated, willing to go above and beyond to get the job done
Strongly Preferred:
Bilingual English/Spanish
Knowledge of Cat Systems
#partsordering #support
Salary : $23 - $28