What are the responsibilities and job description for the Travel Youth Care Worker (ICE Transport) position at MVM?
Title : Travel Youth Care Worker
Location : El Paso, TX
Schedule : This position is mission critical and essential to the ongoing operations and requires you to be available a minimum of 4 consecutive days per week to include night and graveyard shifts, weekends and / or holidays to support a 24 / 7 / 365 day operation.
About MVM, Inc.
Service, Support, Success are the pillars upon which MVM's founders built the company, and they continue to serve as MVM's core values. Along with our uncompromising insistence on integrity and ethical business practices, these values make us the service provider of choice for our customers and the employer of choice for our dedicated team members.
Working at MVM, Inc. takes a certain kind of person; we want someone who identifies with our values and is willing to challenge themselves both personally and professionally. We seek employees who are passionate about serving and making a difference in the lives of others.
If you can envision joining a team where you will have the opportunity to provide mission driven results; then we are looking for you!
Job Summary :
The Child & Family Protection Specialist (CFPCS) and Transport Specialist (TS) provides secure and humane treatment and service to Unaccompanied Children (UC) and / or families, while accompanying them on domestic or international flights and / or via ground transportation to facilities all over the country. During these trips, TS use their language skills to communicate in a way that is culturally sensitive, while fostering a safe and comfortable environment.
The TS follows and complies with Standard Operating Procedures in accordance with contract requirements; secures UC and / or families personal property, to include any medication, if needed. The TS is responsible for providing an orientation to the UC and / or families, maintains constant line of sight and sound, and sets behavioral expectations. The TS reports on trip progress and enters each milestone at the beginning of each trip, enroute during the trip and at the end of each trip.
Essential Functions and Responsibilities :
- Responsible for the safe and secure transportation of unaccompanied minor(s) and / or families in a humane manner and in accordance with MVM's and federal government customer's established policies and Standard Operating Procedures.
- Provides orientation to all minors and / or families in a language they understand, explaining the transportation process and answering questions.
- Reviews the documentation to ensure it contains all information needed for travel.
- Completes, verifies, and provides required documentation to approved parties.
- Must be able to deescalate, in both controlled and uncontrolled situations, with uncooperative individuals.
- Provides approved clothing, hygiene supplies, meals, snacks, and drinks for the minors and / or families for the duration of the transport.
- Completes applicable inspections, to include vehicle safety and security inspections.
- May conduct Department of Transportation (DOT) inspections, depending on the program.
- Ensures the safety of all passengers during the transport and is responsible for ensuring that all occupants have their own seat and are secured with a seat belt in the vehicle.
- Ensures that a car seat and / or booster seat is properly installed prior to a minor entering the vehicle.
- Must maintain "line of sight and sound" supervision of each minor and / or families during transport.
- Logs transportation details in MVM's proprietary system, such as medication, meals, communication, delays, etc. in milestones at the beginning, during and end of transport.
- Reports into the Command Center / Shared Services and Site at established check points and provides updates on any changes, disruptions, or concerns throughout the transportation route.
- Records medication for minors in milestones, if applicable, to include the type of medication, the number of times the medication is administered throughout the transport and any irregularities.
- Must report all emergency situations following company's SOP and processes.
- Performs visual verification of minors and / or families and matches them to documents provided to confirm identity of traveling minors and families.
- Capable of performing program-specific duties involving the use of force and restraints, as per SOP guidelines.
- Maintains close communication with Command Center / Shared Services, and Site leadership during travel.
- Stand or walk on various surfaces for extended periods of time.
- Frequently lift / carry luggage or other items overhead weighing up to 40 lbs.
- Drive a 15-passenger van (also known as a commercial motor vehicle).
- Meet and maintain DOT requirements, qualifications, and program compliance.
- Travel frequently (domestic flights and via ground transportation, international travel) and be flexible to work holidays, overnight, weekends and multiple shifts to support a 24 / 7 operation.
Minimum Qualifications & Skills :
Preferred Qualifications & Skills :
Work Schedule :
Clearance :
Security Requirements :
Physical Requirements / Working Conditions :
This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. Management may revise duties as necessary without updating this job description.
Due to the high volume of applications received, the Talent Acquisition Department will contact you directly, should you be selected to advance in our recruitment process.
For more information about the company please visit our website at www.mvminc.com
MVM is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, disability or any other federal, state or local protected class.
MVM complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If you require reasonable accommodations in completing this application, interviewing, completing any pre-employment testing or otherwise participating in the employee selection process, please direct your inquiries to hrsupport@mvminc.com.