What are the responsibilities and job description for the Produce Clerk (Stone Ridge) position at My Town Market?
Job Summary:
Sorts, displays, removes, and replenishes fresh fruits and vegetables in the produce department. Maintains the overall environment of the department by providing assistance to Members through product knowledge and customer service. Ensures that all produce meets or exceeds company quality standards.
• Ensures a fresh and appealing display by keeping cases and shelves clean and well stocked by front-facing, checking codes, rotating and removing out-of-date products.
• Assists in organizing and displaying volume and seasonal items.
• Monitors and prevents spoilage and communicates waste to buyer and managers.
• Completes spoilage, sampling, temperature, and sweep worksheets as required.
• Assists with periodic inventory checks.
• Arrives to work station on time, appropriately groomed, dressed and ready to work; works all scheduled shifts and attends required trainings and meetings.
• Provides excellent customer service, addresses the needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously.
• Maximizes sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product.
• Follows and complies, or ensures compliance with established procedures, including Weights and Measures, health and sanitation, and safe work practices.
• Maintains, or ensures maintenance of a clean and sanitary working and shopping environment; maintains equipment in accordance with the stores cleanliness and safety standards.
• Performs opening, mid, and closing duties as assigned; ensures accuracy of signs and pricing.
• Immediately reports safety hazards and violations.
• Performs other duties as assigned by store, regional, or national leadership.
Job Skills
• Ability to sell proactively.
• Ability to learn basic knowledge of all products carried in department.
• Ability to learn and understand growing processes that differentiate conventional from organic produce.
• Strong attention to detail.
• Strong to excellent communication skills and willingness to work as part of a team.
• Ability to deliver information in a clear and respectable manner to fellow employees, customers, and vendors.
• Ability to meet customer service expectations and standards in all interactions with customers, vendors, and associates.
• Ability to follow directions and procedures; effective time management and organization skills.
• Passion for natural foods.
• Strong work ethic and ability to work in a fast-paced environment with a sense of urgency.
• Understanding of and compliance with the quality goals of the store.
Experience
• No prior retail experience required.
Physical Requirements/Working Conditions
• Must be able to lift 50 pounds.
• In an 8-hour work day: standing/walking 6-8 hours.
• Hand use: single grasping, fine manipulation, pushing and pulling.
• Work requires the following motions: bending, twisting, squatting and reaching.
• Exposure to FDA approved cleaning chemicals.
• Exposure to temperatures: <32 degrees Fahrenheit (freezing), 32-40 degrees Fahrenheit (refrigerators), >90 degrees Fahrenheit.
• Ability to work in wet and dry conditions.
• Ability to work a flexible schedule including nights, weekends, and holidays as needed.
• Ability to use tools and equipment, including knives, box cutters, electric pallet jacks, and other heavy machinery.
• May require use of ladders.
•Ability to climb a ladder to retrieve items from overhead racking and storage areas.