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Operations Program Specialist, Tablet NPI Product Ops

myGwork - LGBTQ Business Community
Sunnyvale, CA Full Time
POSTED ON 8/5/2025 CLOSED ON 9/4/2025

What are the responsibilities and job description for the Operations Program Specialist, Tablet NPI Product Ops position at myGwork - LGBTQ Business Community?

This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ business community. Please do not contact the recruiter directly.

Description

As an Operations Program Specialist, you will be responsible for supporting new programs and product builds. You will:

  • Acquire and track materials
  • Support hardware development builds
  • Lead weekly build readiness meeting with Contract Manufacturing, Engineering, and Materials Procurement teams
  • Manage Build Matrix for xVT builds
  • Track prototype device allocation and shipment
  • Create and structure Bill of Materials (BOM) and communicate new part numbers to internal teams, and with the Contract Manufacturer
  • Write Engineering Change Orders (ECO) in Agile and manage changes to the BOM

Key job responsibilities

The OPS will be responsible for coordinating and managing project documentation including bills of materials (BOM), part specifications, mechanical drawings, and engineering change orders.

You will be involved in the coordination and planning of engineering builds including configuration management deliverables to ensure the timely release of all assemblies to production.

Other Responsibilities Include

  • Manage Bill of Materials (BOM), parts process oversight: assigning part numbers, routing change orders, completing vendor item ties within corporate Agile system
  • Material acquisition and tracking. Manage allocations, track devices allocated to accessory teams, sample destruction after programs completed, shipment and logistics support of units.
  • Collect build requests and manage build allocations, assist with and monitory build plans for accessory programs, update build matrix per EPM
  • Change Request (ECO/ECN/RCO/NRCO) coordination
  • Own and Manage the Build Matrix for all factory builds
  • Raise and organize Purchase Orders (PO)
  • Establish, organize and maintain program Confluence Pages

About The Team

Amazon Lab126 is an inventive research and development company that designs and engineers high-profile consumer electronics. Lab126 began in 2004 as a subsidiary of Amazon.com, Inc., originally creating the best-selling Kindle family of products. Since then, we have produced groundbreaking devices like Fire tablets, Fire TV, Amazon Echo and Amazon Show. The Amazon Devices group delivers delightfully unique Amazon experiences, giving customers instant access to everything, digital or physical.

Basic Qualifications

  • 3 years of program or project management experience
  • 3 years of defining and implementing process improvement initiatives using data and metrics experience
  • Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
  • Experience using data and metrics to determine and drive improvements
  • Experience working cross functionally with tech and non-tech teams

Preferred Qualifications

  • 3 years of driving end to end delivery, and communicating results to senior leadership experience
  • 3 years of driving process improvements experience
  • Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
  • Experience building processes, project management, and schedules

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $77,200/year in our lowest geographic market up to $141,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Salary : $77,200 - $141,500

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