What are the responsibilities and job description for the Restaurant Server - Hop House position at Mystic Lake Casino Hotel?
Come put your serving skills to the test! Come join Mystic Lakes Casino’s newest outlet, Hop House, as a Server! In this role you will be a key part of the guest experience. Enjoy weekly pay, free uniforms, and health benefits.
Job Overview: Applies high guest service standards. Takes orders and serves food and beverage to guests. Processes transactions pertaining to food & beverage charges. Reconciles cash-drawer.
Illuminate Your Future: What You'll Do:
Who We Are: We're not just in the business of entertainment; we're in the business of crafting unforgettable experiences. We believe in the power of possibility, to unite and uplift, rallying around every triumph, big and small. At Mystic Lake and Little Six, every moment is a chance to be the experience.
Different backgrounds, different strengths, and different passions, we value the diversity that everyone brings to the table. Our values are a direct reflection of the diverse communities that we proudly serve, represent, and invest in. We invite you to the place to learn, grow, thrive and lead. Let's create moments that matter, celebrate diversity, and build a brighter future for all.
Be the Experience. Be Bold. Be Mystic.
Job Overview: Applies high guest service standards. Takes orders and serves food and beverage to guests. Processes transactions pertaining to food & beverage charges. Reconciles cash-drawer.
Illuminate Your Future: What You'll Do:
- Takes food orders and enters into P.O.S. system. Explains menu items and specials and makes recommendations on additional side orders.
- Serves food and beverage according to guest specifications, while adhering to responsible alcohol service standards. Checks-up on guest for condiment, beverage, or additional food item needs. Follows-up on satisfaction during and after dining.
- Performs pre-bussing and bussing duties. Ensures that all supplies (i.e. ashtrays, napkins) are adequate for guests’ needs.
- Operates P.O.S. system in processing F & B charges. Handles cash, checks, currency, credit cards, gift certificates, complimentaries, and tips. Operates credit card validation (automated and manual) equipment. Prepares daily sales reports and reconciliation statements.
- Maintains cleanliness of guest and work areas
- Completes tip reporting form
- Must be 18 years of age or older.
- Ability to read, write and speak English clearly.
- Strong guest service skills.
- Ability to pass basic math test.
Who We Are: We're not just in the business of entertainment; we're in the business of crafting unforgettable experiences. We believe in the power of possibility, to unite and uplift, rallying around every triumph, big and small. At Mystic Lake and Little Six, every moment is a chance to be the experience.
Different backgrounds, different strengths, and different passions, we value the diversity that everyone brings to the table. Our values are a direct reflection of the diverse communities that we proudly serve, represent, and invest in. We invite you to the place to learn, grow, thrive and lead. Let's create moments that matter, celebrate diversity, and build a brighter future for all.
Be the Experience. Be Bold. Be Mystic.