What are the responsibilities and job description for the ASSOCIATE APPLICATIONS ENGINEER position at N-able?
Why N-able :
IT doesnt get better than this! N-able isnt just another software company were going places, and wed love for you to be a part of that journey. With N- ablites in more than 15 countries around the world, youre adding your unique voice to a diverse team of people who are supporting our customers, and one another. The Way We Work, our hybrid working model based on trust and flexibility, allows you to maximize your contributions while growing your career. Join a team where you can make a difference!
We are looking for an Application Engineer to enhance our Technical Support & Services team. The right candidate will bring a wealth of Azure expertise and a mastery of Windows servers, virtual systems, and networking is essential. If you are good with scripting languages and ready to tackle big recovery challenges, we want to hear from you.
What You'll Do :
- Please note this is a hybrid position, therefore office attendance in the Morrisville, NC collaboration hub is required.
- Help manage and troubleshoot disaster recovery solutions using Azure and other relevant systems experience.
- Assisting with configuration of VPN tunnels and network elements during recoveries, ensuring the integrity and smooth transition between systems.
- Regularly perform disaster recovery tests, aiming for swift action and minimal system interruptions.
- Diagnose and resolve technical issues by systematically identifying root causes, implementing effective solutions, and ensuring minimal disruption to operations.
- Collaborate with engineering, support, and security teams to guarantee the highest levels of quality in the disaster recovery process.
- Engage with partners and colleagues to pinpoint requirements and customize recovery solutions.
- Analyse data to offer insights that improve support capabilities and partner experiences.
What You'll Bring :
Technical Skills and Qualifications :
Customer Service Skills :
What We Offer :
Purple Perks :
What do we offer you?
About N-able :
At N-able, Inc. (NYSE : NABL), we are a global software company that turns IT possibilities into capabilities. That means we partner with technology leaders who support companies around the world by offering secure infrastructure and tools to navigate their evolving IT needs. We build strong relationships with our customers to help them thrive at every stage of growth, and at the heart of this effort is our network of N- ablites a global team of extraordinary, diverse creators who are dedicated to making a difference in how our partners do IT.
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