What are the responsibilities and job description for the Bilingual Administrative Assistant position at Naaman Center?
Ascend Ministries Naaman Outpatient Centers have an opening for a full time Bilingual Administrative Assistant at our Lancaster, Lime Street location.
Our organization offers a Christian faith-based, adult, long term program and state licensed clinical short term, detox and outpatient programming for individuals struggling with addiction.
Sample Essential Duties and Responsibilities:
- Schedule client appointments. End of day, double check future appointments made that day for accuracy.
- Responsible for entering/verifying client data in AURA and WITS; gathering all paperwork required, in preparation for client appointments.
- Check-in and check-out clients as needed. (If you leave the office, notify other office staff and/or Lead Admin in order to always maintain front desk coverage at ALL times.)
- Verify client’s personal information has not changed (e.g., address, phone number, insurance, etc.)
- Check client balances and collect appropriate liabilities (payments) from clients upon arrival and complete receipts. Offer Financial Assistance to clients unable to pay their copay by documenting paperwork and conversations in AURA to be approved by the Revenue Cycle Manager.
- Record ALL on payments on Financial Accountability Form. (Appointed by Lead Admin)
Requirements:
- High School diploma. Associates Degree preferred.
- Must have a passion and appreciation for the Christian mission of organization, and comfort being a Christian mentor to others
- Must have a working knowledge of MS Word/Excel
- A pleasant phone manner and people skills
- Enjoy working in an office atmosphere, and be organized, giving attention to detail.
- Fluent English and Spanish speaking is required
General
Ascend Ministries is a parachurch organization, meaning we are supported by the church. Our mission is Christian in nature and we work closely with churches from a variety of denominations. The organization recognizes that employees may hold a wide range of personal beliefs, values and commitments, however the ideal candidate for employment should have an understanding and appreciation for the mission of Ascend Ministries.
Work Remotely
- No
Job Type: Full-time
Pay: $13.00 - $15.00 per hour
Schedule:
- Monday to Friday
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person
Job Type: Full-time
Pay: $13.00 - $15.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Lancaster, PA 17602: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Required)
Work Location: In person
Salary : $13 - $15