Account Manager - Aerospace

This position is responsible for the promotion MRO Sales in assigned region, responding to customer inquiries, management of all customers repair orders at NTA, review and negotiation of contracts with customer.

Need to work closely with repair station team to ensure customer requirements and order status are closely communicated.

Repair Orders Management (50%)

· Focal point for internal and external customers on all repair orders related matter

· Pricing of repair orders per customer contracts or catalog

· Submit quotations to customers and obtain customers approval

· Ensure repair orders are executed per contract and customer requirements (Pricing, TAT, Work Scope etc.)

· Respond to customer inquiries and communicate order status with customers

· AOG support

· Warranty Administration

· Record keeping

· Update Order information in Visual

Promotion of MRO Sales (30%)

· Identify, review and analyze customer and product trends

· Work with Customer Support Engineer to develop potential maintenance recommendations for customers

· Conduct business case study through data analysis

· Develop and make proposals to customers

· Promote sales through participation of industry events and meetings with customers

Contracts Administration (10%)

· Review and make comment on draft customer contracts

· Focal for Repair contracts negotiation with customers

· Manage current contracts and ensure compliance

Other Department Responsibility (10%)

· Create and maintain various reports as required by management

· Support in development of sales forecast and strategy as needed

· Backup of other account managers as required

· Special projects

EXPERIENCE AND SKILLS REQUIRED

· Previous experience in aerospace MRO customer support and contract administration

· Ability to creatively develop business proposals by data analysis and business case study

· Excellent skills in presenting to customers

· Technical knowledge and experience in aerospace is a plus

· Knowledge of MS Office Suite programs; excellent skills in creating power point presentations and analyze data with excel

· Excellent written & verbal English language proficiency

· Demonstrated positive professional demeanor, interpersonal and team building skills

EDUCATION PREFERRED

Bachelors degree and 5 years of relevant experience

or

Advanced degree in appropriate discipline and 3 years of relevant experience.

In absence of a degree, 10 years of relevant experience is required.

COMPUTER SKILLS

· Windows 10 and after, Excel, Word, Outlook, PowerPoint.

· INFOR VISUAL is a plus

POSITION DETAILS

· This is a full time, non-exempt position, eligible for full company benefits

· Occasional travel will be required

WORK ENVIRONMENT/PHYSICAL DEMANDS

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This job operates in a clerical, office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

While performing the duties of this job, the employee is frequently required to sit, talk and hear. The noise level in the work environment is usually quiet to moderate in an office environment

The position requires extensive keyboarding and use of a calculator and occasionally reach with hands and arms.

The employee is occasionally required to stand, walk, and reach with hands and arms. The employee must be able to lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.

Job Type: Full-time

Pay: $65,000.00 - $75,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Travel reimbursement
• Vision insurance

Schedule:

• Monday to Friday

Supplemental pay types:

• Performance bonus

Travel requirement:

• Travel

Ability to Commute:

• Kirkland, WA 98034 (Required)

Ability to Relocate:

• Kirkland, WA 98034: Relocate before starting work (Required)

Work Location: In person

Salary : $65,000 - $75,000