Assistant Wholesale Account Manager

Apply at: https://naniswimwear.bamboohr.com/careers/41

At Nani Swimwear, our mission is to empower women to feel comfortable and confident in all their outdoor adventures. We offer more than just fashion-forward, active swimwear; we strive to create a work environment that feels more like a family, one that fosters a positive, uplifting, and fun culture. Join our team and become part of a dynamic group of individuals who are passionate about what they do.

Nani Swimwear is seeking a dedicated and organized Assistant Wholesale Account Manager to support our wholesale account management team. In this role, you will assist in managing our wholesale accounts.

Key Responsibilities

• Account Support: Assist in managing a portfolio of wholesale accounts, ensuring all client needs are met and relationships are maintained through effective communication, problem-solving, and timely conflict resolution. Sales Support: Support the sales team in identifying opportunities for sales and revenue growth within wholesale accounts, helping to achieve quotas while keeping our clients satisfied and engaged with our products and services.
• Customer Service: Provide excellent customer service, ensuring all client inquiries and issues are addressed promptly and professionally.
• Reporting Assistance: Assist in preparing regular reports on account status and sales results, providing valuable insights to the account management team and senior management.
• Product Knowledge: Maintain a deep understanding of our swimwear and activewear products, and educate clients on the benefits and features of our product offerings.
• Online platforms: Shopify, ShipHero, SPS Commerce, NuOrder and Faire online platforms will be used regularly to manage orders, follow up on shipments, and confirm communications with wholesale accounts.

Knowledge, Experience, Skills, & Abilities

• Communication Skills: The candidate should possess superior written and verbal communication skills. This includes the capacity to foster robust relationships with both clients and internal teams, demonstrating a knack for clear and effective communication.
• Sales Skills: The role requires some experience in sales, particularly in aiding a sales team to meet or even surpass their targets. The candidate should be comfortable in a sales environment and have a proven track record of supporting sales initiatives.
• Customer Service: A strong emphasis is placed on customer service skills. The candidate should be dedicated to providing high-quality customer experiences, demonstrating an understanding of the importance of customer satisfaction in business success.
• Analytical Skills: The candidate should have solid analytical skills, including the ability to decipher sales performance metrics and comprehend market trends. This involves a keen eye for detail and the ability to draw meaningful conclusions from data.
• Attention to Detail: The candidate should have a meticulous approach to work, ensuring accuracy and thoroughness in all tasks undertaken.
• Confidentiality: The candidate should understand the importance of confidentiality in handling sensitive information and demonstrate a commitment to maintaining privacy and confidentiality in all aspects of the role.
• Time Management/Prioritization: The candidate should have excellent time management skills, with the ability to prioritize tasks effectively to ensure all responsibilities are met in a timely manner.
• Organizational Skills: Strong organizational skills are required for this role. The candidate should be able to manage multiple tasks, maintain order, and ensure that all responsibilities are handled efficiently.
• Technical Skills and Computer Literacy: The candidate should be proficient in CRM software, MS Office (especially MS Excel for data analysis), and data entry. A high level of computer literacy and understanding of various technical tools is essential for effective performance.

Values & Attitude

• Assertiveness: Confident and proactive in expressing ideas and driving positive change.
• Continuous Learning Mentality: Committed to expanding knowledge and staying ahead of industry trends.
• Self-Reliance: Able to manage work independently and take ownership of responsibilities.
• Team Player: Collaborative, supportive of colleagues, and actively contributes to shared goals.
• Honesty and Integrity: Maintains the highest standards of honesty and ethical behavior.
• Kindness and Empathy: Demonstrates respect and empathy towards others.
• Enthusiasm and Motivation: Passionate about the brand, products, and mission.
• Above and Beyond Mindset: Strives to exceed expectations and consistently delivers exceptional results.
• Performance Focus: Driven by results and sets ambitious goals for personal and organizational growth.
• Work-Life Balance: Maintains a healthy equilibrium between professional and personal life.

Employee Value Proposition

Nani Swimwear is dedicated to building a talented and passionate team while designing exceptional swimwear and activewear. Here's why working at Nani is a great career choice: we offer growth opportunities, a fun and uplifting culture, employee-centric benefits, diversity and inclusivity as a local and women-owned business, and the chance to make a positive impact on our customers, community, and the environment. If you're looking for a unique opportunity in a supportive and rewarding environment, join us at Nani Swimwear.

At Nani Swimwear, we embrace and celebrate diversity in our workplace, and we do not discriminate against anyone based on race, color, religion, gender, sexual orientation, national origin, age, disability, or any other protected status. Our goal is to create an inclusive and welcoming environment where every employee feels valued, respected, and supported.

Suit up for your next career with Nani Swimwear!

Apply now to be a part of our exciting journey toward empowering women and making a difference in the swimwear industry. Please submit your resume, portfolio, and any relevant samples of your work for consideration.

Apply at: https://naniswimwear.bamboohr.com/careers/41

Job Types: Full-time, Part-time

Benefits:

• Employee discount

Schedule:

• Monday to Friday

Work Location: In person