What are the responsibilities and job description for the Warehouse/Delivery Driver position at NAPPCO Fastener Company?
NAPPCO Fastener company is a distributor of standard and specialized fasteners, electronic and access hardware. We are headquartered in Houston, TX with locations in Dallas, Austin, and San Antonio. It is our goal to provide our customer's with quality assured products that are competitively priced. Our company has a proud history of providing growth and advancement opportunities for its employees. This is an exciting and challenging opportunity for the right person.
JOB SUMMARY
The Customer Delivery driver acts as the liaison between NAPPCO customers and the sales team. They are onsite regularly with customers ensuring a smooth distribution of product, communicating with designated customer contacts, and positively representing NAPPCO. VMI programs are fundamental to our operations and a valued position within our organization.
MAIN RESPONSIBILITIES
- Maintain all customer on-site weekly product inventory replenishment tasks
- Conduct upselling and relationship building with existing and potential customers
- Update CRM system daily with the day’s events
- Perform daily scanning/sync tasks
- Interface with customers to see if any other needs exist or assistance is required; communicate these needs back to appropriate NAPPCO contacts.
- Assist with on-site customer location product identification
- Maintain labels and customer bins/racking systems to ensure that inventory is maintained in a clean and organized manner.
- Review min/max requirements with the customer to ensure they continue to meet the customer inventory expectations
- Communicate any changes, shortages and concerns directly to customers and branch management
- React to any customer concerns/returns promptly
- Other warehouse duties assigned by the Warehouse Manager
REQUIRED KNOWLEDGE AND SKILLS
- Ability to perform multiple tasks simultaneously
- Proficient in Microsoft Office products and intermediate computer skills
- Strong demonstrated verbal and written communications skills
- Must be approved to drive a company vehicle
- Have a valid Texas Driver’s License
- Strong work ethic, self-motivated with a desire to succeed.
- Ability to meet customer needs and perform physical tasks
- High School Diploma or equivalent required
If you have the experience and integrity we require and are looking for a challenging opportunity, we hope you will consider employment with NAPPCO Fastener Company.