What are the responsibilities and job description for the Visitor Engagement Representative position at National Constitution Center?
The Visitor Experience Engagement Representative (VEER) plays a significant role in providing a memorable experience for all visitors to the Center. Superior customer service, which is second-to-none in Philadelphia, is provided to every visitor, every day, with every interaction. The VEER will receive dynamic, ongoing training to ensure that that the Center accomplishes its customer service and educational goals. The role of the VEER is to engage every visitor with learning opportunities to facilitate a passion and interest in the Center’s exhibitions and programs. The VEER provides visitors with a personal and engaging experience while delivering dynamic content and superior customer service to ensure an exceptional visitor experience.