What are the responsibilities and job description for the Senior Manager, Club Business Affairs position at National Hockey League (NHL)?
ABOUT THE NATIONAL HOCKEY LEAGUE
Founded in 1917, the National Hockey League (NHL®) is the premier professional ice hockey league in the world, and is one of the major professional sports leagues in the United States and Canada.
With more than 1500 employees across the US and Canada, the NHL is a global sports and entertainment organization committed to building healthy and vibrant communities using the sport of hockey to celebrate fans of every race, color, religion, national origin, gender identity, age, sexual orientation, and socio-economic status.
At the NHL, we are looking for dynamic, energetic and impactful individuals who are committed to doing the same by sharing in our philosophy that Hockey is for Everyone – and inclusion belongs on the ice, in the locker rooms, boardrooms and stands.
Founded in 1917, the National Hockey League (NHL®) is the premier professional ice hockey league in the world, and is one of the major professional sports leagues in the United States and Canada.
With more than 1500 employees across the US and Canada, the NHL is a global sports and entertainment organization committed to building healthy and vibrant communities using the sport of hockey to celebrate fans of every race, color, religion, national origin, gender identity, age, sexual orientation, and socio-economic status.
At the NHL, we are looking for dynamic, energetic and impactful individuals who are committed to doing the same by sharing in our philosophy that Hockey is for Everyone – and inclusion belongs on the ice, in the locker rooms, boardrooms and stands.
WHAT WE EXPECT OF YOU
SUMMARY
Manage day-to-day engagement with Clubs related to various Club and League priorities, programs, initiatives and policies. This includes proactively identifying and sharing of best practices relating to sales, marketing, and operational business initiatives to achieve revenue targets and objectives; ensuring that NHL policies impacting the Clubs are effectively communicated and supported; and helping navigate opportunities and issues resulting from League engagement with Clubs.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Among a variety of responsibilities, this role includes;
- Management of policy compliance for Club local partner activation campaigns, including the materials review and approvals process associated with a variety of revenue areas, (e.g., Club participation in NHL events, sports betting, uniform advertising, etc.).
- Oversight of Club creative execution of Line-of-Sight (LOS) signage advertising for all NHL games, including in-venue and on-broadcast (e.g., static dasherboard signage, DED, Virtual), etc.; and the negotiation and management of related signage vendor partnerships.
- Serve as a primary liaison with Ticketmaster, and Quint Travel, the NHL’s travel partner, to support the development and execution of a variety of unique marketing assets to promote NHL Events VIP fan travel packages in the marketplace.
- Support the execution of various special projects and initiatives, including the annual NHL Club Business Meetings, Women’s Hockey programming, the NHL’s involvement with the US. Department of State/espnW Global Sports Mentoring Program; and NHL integration in scripted television and film programming.
QUALIFICATIONS
Knowledge Areas/Experience
Required
- Demonstrated customer service/account management experience
- A minimum of four (4) years of post-graduate professional employment history
- Possess exceptional technology skills, including fluency with Word, Excel, PowerPoint and have a high level of interest / familiarity in emerging media and digital technology platforms
Preferred
- League, team, and/or media property experience
Education/Certifications
- A 4-year undergraduate degree is required
Required Skills
- Is highly motivated and a self-starter
- Organized, with the ability to multi-task in a fast paced environment
- Have strong attention to detail
- Problem-solving capabilities and able to adapt quickly
- Ability to work effectively both independently and within a team environment to manage deliverables and meet deadlines
- Excellent interpersonal (including written and oral) communication skills
- Willing to travel and work nights and weekends as needed
CORE COMPETENCIES
These core competencies reflect the underlying values that are necessary to represent the National Hockey League:
These core competencies reflect the underlying values that are necessary to represent the National Hockey League:
- Accountability
- Adaptability
- Communication
- Critical Thinking
- Inclusion
- Professionalism
- Teamwork & Collaboration
The NHL offers U.S. regular, full-time employees:
Time to Recharge: Utilize our generous Paid Time Off (PTO) to focus on your well-being and ensure a healthy work/life balance. PTO includes paid holidays, vacation, personal and sick days, plus an extra day off for your birthday.
Ability to Focus on your Health: Along with competitive salaries, the NHL offers comprehensive health benefits to employees and their eligible dependents effective on their first day with us – there is no waiting period. The NHL subsidizes a large portion of the health benefits costs, therefore your cost for medical, dental and vision coverage is minimal.
We also offer our employees and members of their household access to our Employee Assistance Program (EAP) to support mental, physical, and financial health. In addition, employees have access to a digital wellness resource designed to improve health and happiness through courses in sleep, movement, and focus. These services are confidential and at no-cost to our employees.
Childcare Leave: Because your family is the NHL family, employees are offered comprehensive Childcare Leave to welcome your new addition. The primary caregiver to the child is entitled to up to 12 weeks of paid Childcare Leave, at full pay, following the birth, adoption, or placement of a child.
Employees that are not the primary caregiver to the child are entitled to up to 6 weeks of paid Childcare Leave, at full pay, which must be taken within the first 6 months following the birth, adoption, or placement of a child.
Confidence in your Retirement Goals: Participate in the NHL’s Savings Plan which includes a 401K (pre-tax and Roth options) plus non-elective (employer) contributions to keep your retirement goals on track.
A Hybrid Work Schedule: The NHL recognizes the value of flexibility in work locations/schedules to help our employees balance work/life priorities. Hybrid work schedules are available for a majority of our roles.
Our New Headquarters: Our new, state of the art, offices are located at One Manhattan West in Hudson Yards. When you’re in the office, you can conduct meetings in one of our high-tech conference rooms, have lunch with a view or play in the game room. Employees can also enjoy New York’s newest neighborhood that is home to more than 100 shops, culinary experiences, and public artwork.
A Savings for Commuting: Participate in the NHL’s pre-tax commuter benefit plan which helps offset the financial cost of traveling to and from our office.
NHL Partner Rates: Unlock exclusive pricing from our Partners that include savings on travel, consumer goods and services, plus the NHL Store.
Life at the NHL: In your first few days, you meet with your new teammates and the HR Team. You have the opportunity to learn more about the NHL and our workplace culture. Employees are invited to play hockey during our Tuesday Night Skate at Chelsea Piers, join our Employee Resource Groups and more. You are a part of our team and we encourage you to be your authentic self, adding to our dynamic workplace culture.
SALARY RANGE:
$100-105K
Actual base pay for a successful candidate will be determined based on a variety of job-related factors, including but not limited to: experience/training, market demands, and geographic location.
When applying, please be sure to include a cover letter with your salary expectations for this role. We thank all applicants for their interest in this opportunity, however only qualified candidates selected for an interview will be contacted. NO EMAILS OR PHONE CALLS PLEASE.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
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