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RECEPTIONIST - Cambridge and Somerville Legal Services (CASLS)

National Legal Aid & Defender Association
Boston, MA Part Time
POSTED ON 8/5/2025 CLOSED ON 9/4/2025

What are the responsibilities and job description for the RECEPTIONIST - Cambridge and Somerville Legal Services (CASLS) position at National Legal Aid & Defender Association?

RECEPTIONIST – Cambridge and Somerville Legal Services (CASLS)

Position Description

Greater Boston Legal Services (GBLS) is committed to fair employment practices. We are proud to employ a staff with the cultural and linguistic competency to work within a variety of communities.

GBLS seeks a qualified candidate to fill the position of Receptionist at the CASLS office. CASLS is a small, supportive neighborhood office with a strong track record of providing legal assistance to low-income, elderly, and immigrant communities in Cambridge, Somerville, Arlington, Belmont, Woburn, and Winchester.

Location: This position is based at 60 Gore Street, Second Floor, East Cambridge, MA 02141 (near the Lechmere T stop). It is an in-person role five days a week.

Hours: 35 hours per week. The schedule will be based on coverage needs and may change over time but will be regular. Office hours are Monday through Friday, from 9:00 am to 5:00 pm.

Duties Include

  • Answering phones, screening, and directing callers according to protocols.
  • Greeting visitors, determining the nature of their business, and providing building access to postal and delivery personnel.
  • Assessing initial legal issues and/or eligibility based on geographic and financial criteria for prospective clients contacting CASLS by phone or in person.
  • Scheduling interpreters and other appointments for staff upon request.
  • Sorting, date-stamping, and distributing incoming mail; stamping and posting outgoing mail.
  • Assisting with administrative tasks such as updating forms, scanning, copying, and filing.
  • Maintaining brochures and flyers in the reception area.
  • Making referrals to clients as needed.
  • Performing data entry and limited client intakes in our database system.
  • Occasionally assisting with training new staff as time permits.

Salary is based on a union scale, starting at $46,000 annually for candidates with five years of experience, with annual increases every July 1. An additional $950 annually is provided for bilingual ability. GBLS offers a comprehensive benefits package, including health insurance, retirement contributions, paid time off, and professional development opportunities. Additional Details * Seniority level: Entry level * Employment type: Part-time * Job function: Administrative * Industries: Non-profit Organizations

Salary : $950 - $46,000

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