Events Assistant

Job Title: Events Assistant

Department: Events

Supervisor: Events Coordinator

SUMMARY

Works as a partner to the Events Coordinator in all department needs, primarily focusing on children’s events and activities; provides departmental coverage during scheduled rental events under the direction of the Events Coordinator; oversees and operates children’s birthday parties; provides sales tours to patrons; set-up the facility for regular Museum operations event; assist in public fundraising events planning, coordination, and operation; assist with children’s educational events & programs

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned as required.

Works at and acts as liaison between event patrons, vendors, and Museum staff to ensure all aspects of a private event runs smoothly.

Maintains wedding vendor websites, communicating with prospective rental clients and scheduling tours.

Provides tours of the facility for prospective rental clients.

Assists with collection of payments, answering questions, and other office duties under the direction of the events coordinator.

Oversees and operates children’s birthday parties.

Develops and provides prompt and effective solutions for patrons.

Assists in providing copy and editing information pertaining to private and assigned special fundraising events for Museum’s website and other marketing sources.

Assists with planning and the execution of all aspects of public Museum fundraising events developed in the events department including Festival of Trees, Great Bunny Train, Great Pumpkin Train, Polar Express and an early summer event.

Aids with set-up and works all dates of Polar Express and Rails and Ales; works some dates of Terror on the Fox.

Assists operations staff in cleaning the facility after rental event, including putting away tables and chairs, kitchen, restrooms, floors, trash removal, and windows.

Assists with maintaining stock, cleanliness, and functionality of events equipment including, but not limited to chairs, tables, linens, pipe and drape, projection screen, projector, audio equipment, etc.

Assists the education department with children’s educational events and programs.

Attends wedding shows and industry tradeshows to market the Museum facilities.

Provides security for Museum collections and patrons.

Helps ensure volunteers, lessees, interns, and vendors follow Museum policy and procedures.

Works as Manager on Duty an average of one weekend day per month.

EDUCATION/EXPERIENCE: High School Diploma or equivalent ; 1 – 3 years experience in a customer service or hospitality capacity; excellent verbal interpersonal skills and attention to detail required.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must be able to lift 50 lbs with assistance.

Must be able to physically be able to stand up after sitting or kneeling on the floor, carry things between buildings on the Museum campus, walk indoors and outdoors in a variety of conditions, climb short flights of steep stairs, walk on a moving train.

Frequent standing, walking and sitting; occasional driving.

Must be capable of using hand(s) for repetitive single grasping, fine manipulation and

pushing and pulling.

Ability to communicate orally in a clear manner.

Ability to distinguish sounds at various frequencies and volumes.

Ability to distinguish people or objects at varied distances under a variety of light conditions.

Ability to withstand temperature changes in the work environment.

Ability to distinguish shades of color.

Must be able to climb a six-foot ladder.

Must be able to work a flexible schedule that includes weekdays and non-standard hours, including holidays, nights, weekends and/or early morning.

NECESSARY SKILLS: The skills described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Ability to understand and analyze written and financial information.

Demonstrate tact and professional demeanor during stressful or sensitive conversations.

Ability to problem solve, change plans and act quickly.

Speak in a cheerful, helpful manner to guests.

Holds a positive mind-set.

Strong communication skills; provides information early, fully, and to all parties that need the information.

Trustworthy and open

Acts with integrity; speaks with honesty.

Sets boundaries with patrons and vendors to protect Museum and staff.

Keep accurate information that is consistent across all documents.

Works well with others and individually.

Remains focused when distractions arise.

Takes initiative and responsibility for personal success.

Willing to help others outside of the department for the overall smooth functioning of the Museum.

Arrives to work on time and is ready for event to start before the guests arrive.

CERTIFICATES, LICENSES, REGISTRATIONS

Valid Driver’s License

EQUIPMENT PROFICIENCY

Computer proficient with Microsoft Programs

Copy machine and Fax

Phone System

Digital Camera

Job Type: Full-time

Pay: $17.00 - $18.00 per hour

Expected hours: 37 – 45 per week

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Vision insurance

Schedule:

• 8 hour shift
• Evenings as needed
• Extended hours
• Monday to Friday
• Weekends as needed

Ability to Relocate:

• Green Bay, WI 54304: Relocate before starting work (Required)

Work Location: In person

Salary : $17 - $18