Demo

Front Desk

NATIONAL SPORTS CENTER FOUNDATION
Minneapolis, MN Full Time
POSTED ON 2/25/2025 CLOSED ON 5/22/2025

What are the responsibilities and job description for the Front Desk position at NATIONAL SPORTS CENTER FOUNDATION?

Description

Front desk staff play a key role in creating a fun, energetic and family environment at the Super Rink. Front desk staff are a constant support for the guests whether working as a Front Desk Cashier, Answering Phone Calls, Birthday Party Support, Ice Monitor, Skate Rental, or simply answering questions and assisting guests as needed.

Responsibilities include (but are not limited to) :

  • Skate Rental, Front Desk, Ice Monitor
  • General customer service - interacting with customers, answering phones, program registrations
  • Maintain cleanliness of the facility
  • Ensuring the safety and satisfaction of our guests using excellent customer service skills

Requirements

  • Must be 16 or older with a worker's permit
  • Must have reliable transportation to and from work
  • Must be working towards or possess a high school diploma or equivalent
  • Must have weekend and week night availability
  • Must have excellent communication, problem solving, and organizational skills
  • Must be able to grasp concepts quickly and be able to work well under pressure
  • Knowledge of figure skating and hockey is helpful but not necessary
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