What are the responsibilities and job description for the Parent Advisor- Certified position at Nationwide Children's Hospital and Careers?
Overview:
Schedule: Monday - Friday 8am-5pm; schedule subject to change as needed
From the moment you walk through our doors, you feel it. When you meet our patients and families, you understand why you’re here. And when you speak with anyone on our team, you’ll want to be part of it.
We’re looking for individuals who embody our One Team values and are driven to improve the lives of the children we serve. Children who live fuller, healthier lives because of the knowledge, compassion, and dedication we share.
Nationwide Children’s Hospital is a recognized leader in behavioral and mental health care, advancing the field through research, innovative interventions, strategic initiatives, and comprehensive treatment options.
Nationwide Children’s Hospital — a place to be proud.
Job Description Summary:
Provides emotional support, education, and resources to caregivers of children experiencing behavioral and mental health crises.
Job Description:
Essential Functions:
- Provides emotional support and connection with caregivers through appropriate self-disclosure and guidance. Models positive coping, communication, and advocacy skills to encourage hope and decrease isolation.
- Supports crisis intervention and de-escalation services for families in acute crisis situations, reducing mental health stigma and encouraging family-centered care.
- Assists and educates caregivers in navigating the behavioral health system and accessing educational, mental health, developmental disability, and other resources for their child.
- Identifies needs and goals of caregivers and families and supports positive approaches and methods to address them.
- Collaborates with multidisciplinary teams and organizations within NCH and the community to support families in building relationships and accessing resources.
- Maintains accurate documentation and completes necessary administrative tasks outlined by program.
Education Requirement:
High School Graduate or equivalent, required
Licensure Requirement:
(not specified)
Certifications:
Certification as a Family Peer Supporter within 3 months of hire, required.
Skills:
- Knowledge of Family-Centered Care principles and resources, required
- Demonstrated emotional intelligence and interpersonal skills.
- Demonstrates effective communication skills to assist caregivers in communicating needs to treatment providers.
Firsthand experience as a parent or guardian caring for a child with a mental health diagnosis and navigating the mental health system, required.
Physical Requirements:
OCCASIONALLY: Decision Making, Lifting / Carrying: 0-10 lbs, Lifting / Carrying: 11-20 lbs, Loud Noises, Problem solving
FREQUENTLY: Computer skills, Flexing/extending of neck, Hand use: grasping, gripping, turning, Repetitive hand/arm use, Sitting, Standing, Walking
CONTINUOUSLY: Audible speech, Hearing acuity, Seeing – Far/near
Additional Physical Requirements performed but not listed above:
(not specified)
"The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individuals so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under their supervision. EOE M/F/Disability/Vet"