SUPPORT STAFF 3/Case Manager

Natsu Healthcare is in need of a Full-Time Support Staff 3/Case Manager for our Women's program. This position would include medication distribution, following the facilities schedule, and enforcing boundaries with compassion and understanding. Support Staff-III works directly with clients to provide support with treatment, develop independent life skills, and serve as the point of contact between clients and people in their social and professional support systems.

Responsibilities

• Update client calendar with appointments.
• Support clients with medical appointments and relay information to medical staff.
• Support clients with legal appointments and relay information to Clinical staff.
• Assist clients in seeking work and educational resources when they’re in the appropriate phase.
• Provide crisis intervention, as needed.
• Assist with the intake and the discharge processes.
• Attend all mandatory staff meetings.
• Presence in the TC groups
• Dispense medications at appropriate medication times.
• Transportation of clients
• Record new client medication in Notation Matrix
• Complete daily documentation in EMR.
• Collaborates with outside agencies to connect clients with employment services, education resources, healthcare programs, housing programs, and other relevant community resources.
• Gathers appropriate releases of information to ensure compliance with both the Federal Health Insurance Portability and Accountability Act (HIPAA) and the Code of Federal Regulations (CFR 42 and 45)
• Develops and implements a case management plan in collaboration with the client, therapist, physician and/or other appropriate healthcare professionals and member's support network to address the client’s needs and goals.
• Performs ongoing monitoring of the care plan to evaluate effectiveness, document interventions and goal achievement, and suggest changes accordingly.
• Promotes integration of services for clients including behavioral health care and long-term services and supports to enhance the continuity of care.
• Uses motivational interviewing to educate, support and motivate change.
• Works to create/maintain community partnerships.
• Other duties as assigned

Skills, knowledge, requirements, and abilities:

• CCM - Certified Case Manager required
• Case management or related experience preferred.
• Peer Support Specialist Certification required
• Good interpersonal skills in working as part of a team and in maintaining cooperative relationships with agency, staff, and outside community resources.
• The ability to respond appropriately in a crisis.
• Proficiency in oral and written communication.
• Must be able to maintain confidentiality.

• Computer and technology skills-computer literate and capable of managing computer files, using databases, creating spreadsheets, and preparing presentations.

• Must be a high school graduate or equivalent.
• Must be able to be proficient in computer skills.
• Must be First Aid and CPR certified within 90 days of employment.
• Must have a valid driver’s license.
• Medicaid experience preferred.
• Experience in the substance-abuse field.

Physical Requirements

To comply with the Rehabilitation Act of 1973 the essential physical, mental, and environmental requirements. Candidate must be able to successfully perform all functions of their job with minimal supervision.

Hourly Rate: $23.00

Benefits:

• 401(k)Company Paid
• 401 (k) Matching
• Medical Insurance
• Dental Insurance
• Vision Insurance
• HSA
• Life Insurance
• Tuition Assistance
• Paid Time Off
• Accidental Insurance
• Critical Illness Insurance
• 12 Paid Holidays