Shift Leader

DESCRIPTION

NAYA Middle Eastern Counter and Grill is looking for experienced, enthusiastic, and friendly people to join our New York team!

Responsibilities :

The Shift Leader is responsible for leading team members in running an efficient operation, assisting with day-to-day store operations, maintaining high store standards and conditions, and fostering a positive environment.

• Responsible for all POS functions, including opening and closing procedures, comps, voids and transfers, back of house administration (employee creation, menu management, etc.)
• Ensures that all Naya drink and food recipes and procedures are followed, maintaining the highest quality and consistent product standards.
• Promotes and practices safe work habits through trainings, education and day-to-day management; Identifies and resolves potential safety hazards.
• Resolves team member or customer conflicts through Naya complaint handling procedure
• Facilitates on-going training and development of current staff; Coach and counsel team members for improved performance, documenting developmental plans as necessary, with General Manager approval
• Ensures that all team members are educated on Naya’s products and services
• Builds morale and team spirit by fostering a work environment where team members’ input is encouraged
• Assist Assistant Manager & General Manager in delivering performance reviews to all FOH hourly employees

Requirements :

Compensation :

Salary : $18 - $20