What are the responsibilities and job description for the Eligibility Support Specialist position at ND Health and Human Services?
Summary of Work
Grand Forks Human Service Zone partners with the Department of Health and Human Services to deliver exceptional Economic Assistance programs to our community.
The Eligibility Support Specialist (18-00-5484) assists the Economic Assistance team through administrative, programmatic, and client support.
This position works with Economic Assistance programs including Temporary Assistance to Needy Families (TANF), Health Care Coverage, Supplemental Nutrition Assistance Program (SNAP), Low-Income Energy Assistance, Child Care Assistance, Healthy Steps and General Assistance.
Program training is provided for this position.
Minimum Qualifications
Requires the completion of a High School Diploma and/or GED AND one of the following:
- Completion of the eligibility worker one-year certificate program
- Completion of 90 semester hours or 135 quarter hours of a bachelor's degree program
- Three years of work experience involving processing of claims, loans, financial eligibility benefits, credit reviews, abstracts, taxes, housing assistance, or working in the clerical accounting, bookkeeping, legal, financial, business, teaching, investments/financial planning, or computer/data processing fields.
- Three years of any combination of education and experience listed above.
Preferred Qualifications
- Strong administrative, collaborative, and communication skill sets
- Well organized and able to communicate effectively with diverse populations
- Have a strong eye for detail
- Be able to self-manage your time and prioritize duties effectively
- Pride yourself on excellent communication skills, empath, and being a team player
- Have a passion and drive for helping others to make a difference in our community
About Team ND
"Far and away the best prize life offers is the chance to work hard at work worth doing." - Theodore Roosevelt
325 HHS Application Procedures
Your resume should include information to demonstrate how you meet the minimum qualifications as posted. If the Department's Human Resource Division is unable to determine that you meet the minimum qualifications, credit will not be given. All application material must be received on or before the closing date by 11:59 pm.
Applicants must be legally authorized to work in the United States. The Department of Health & Human Services does not offer or provide sponsorships.
A copy of your qualifying degrees transcript and any applicable certifications or licensures must be provided at the time of an interview.
For more information about the position or if you need an accommodation, please contact Ashley Woffard at awofford@nd.gov or 701.787.8514.
Employing Unit: Grand Forks Human Service Zone
Unit Phone Number: 701.787.8514
TTY Number: ND Relay Service 1-800-366-6888 (text); 1-800-366-6889 (voice)
If you are experiencing technical difficulties with the Application Process or uploading attachments, please contact recruiter@nd.gov or (701)328-3290.
Equal Opportunity Employer
The State of North Dakota and this hiring agency do not discriminate on the basis of race, color, national origin, sex (including sexual orientation and gender identity), genetics, religion, age or disability in employment or the provisions of services and complies with the provisions of the North Dakota Human Rights Act.
As an employer, the State of North Dakota prohibits smoking in all places of state employment in accordance with N.D.C.C. Sect. 23-12-10.
Salary : $38,418 - $40,757