What are the responsibilities and job description for the Teller position at Needham Bank?
Job Description
Job Summary: Proficiently perform teller function, processing transactions with accuracy and balance according to the Banks standards, policies and procedures. Increase the Banks market share by maximizing sales opportunities through relationship management and business development efforts.
Essential Duties & Responsibilities
JOB REQUIREMENTS
Needham Bank is an Equal Opportunity/Affirmative Action Employer. Needham Bank will provide all applicants for employment and all employees with equal opportunity for employment and promotion regardless of race, color, religion, gender, national origin or ancestry, age, disability, veteran status, military service, sexual orientation, genetic information, or gender identity.
Keyword: teller, cashier, customer service
Job Summary: Proficiently perform teller function, processing transactions with accuracy and balance according to the Banks standards, policies and procedures. Increase the Banks market share by maximizing sales opportunities through relationship management and business development efforts.
Essential Duties & Responsibilities
- Demonstrate awareness, commitment and dedication to servicing and building customer relationship
- Gain full knowledge of the products and services offered by the Bank
- Promote bank products, contributes to referrals and refer or resolve customer inquiries concerning accounts or other banking services
- Responsible for operational compliance and adherence to bank policies and procedures
- Gain full understanding and knowledge of the teller function
- Consistently deliver exceptional customer service
- Perform additional duties as requested, needed or assigned
JOB REQUIREMENTS
- Ability to work a flexible schedule based on the hours of operation of the Bank, including Saturday mornings
- Ability to lift 30 pounds
- Basic knowledge of keyboard and computer skills
- Ability to perform basic arithmetic operations with the use of a calculator
- Must have basic business acumen and professionalism
- Ability to build strong relationships and alliances across the organization, exceed customer expectations, ability to adapt to change, reliable and highly motivated
- Must have reliable transportation
- Must be flexible and able to adapt to new job locations and re-assignments as directed
- Fluent in written and verbal English
- Ability to adhere to Needham Banks Core Values (Focus on Customer Relationship, Embrace Change, Work as a Team, Be an Asset to Your Community, Always Learn, and Do the Right Thing)
- High School Diploma or GED
- Up to two years of teller or cash handling experience with accurate balancing record
- Customer service experience and/or sales experience preferred
- Normal business office environment
Needham Bank is an Equal Opportunity/Affirmative Action Employer. Needham Bank will provide all applicants for employment and all employees with equal opportunity for employment and promotion regardless of race, color, religion, gender, national origin or ancestry, age, disability, veteran status, military service, sexual orientation, genetic information, or gender identity.
Keyword: teller, cashier, customer service