What are the responsibilities and job description for the Chat Brand Rep (Pyramyd Air) position at needle?
At Needle, we believe in the power of real connections between real people to elevate the online shopping experience. No bots. Just real, honest people sharing their passion and expertise. Knowledge and passion can come from anywhere. Needle finds fanatics, enthusiasts, advocates, you know, the REAL experts, and puts them together with online customers to create a unique and effective shopping experience!
RESPONSIBILITIES AND DUTIES
- Must LOVE Pyramyd Air and be willing to share your passion - it’s contagious!
- Use Pyramyd Air equipment.
- Familiarity with the Pyramyd Air site and any related media/searches.
- Ability to compare and analyze any competitor products.
- Comfortable showing empathy to customers in stressful situations.
SKILLS AND QUALIFICATIONS
- Experience with different types of air rifles, pistols, pellet guns, and more.
- Knowledge of the top brands and safety protocols.
- Passionate about getting customers into the right product for their needs.
- Ability to explain concepts at customer’s knowledge level.
- Able to type at least 35 wpm, with a strong ability to communicate clearly in text form.
“Pyramyd Air’s mission is to help all of our customers rediscover the outdoors through delivery of stellar products, knowledge and service, ensuring safety and guaranteeing limitless enjoyment. Their No. 1 goal is to make sure YOU have the right product for YOUR needs.”
COMPENSATION AND PERKS
- This is a 1099 Independent Contractor position.
- First to know! - Insider information from your brand about the latest products & events.
- Shopper interactions are paid out weekly on a per chat basis of $1.50 per chat for committed hours and $1.00 per chat for free skate time (approx. $10-17 per
project hour). - Immediate start upon completion of onboarding.
- Remote position from anywhere (as long as there is stable/reliable internet connection).
TECHNOLOGY DETAILS
- A desktop or laptop w/ Chrome browser (tablets and other mobile devices are not
compatible at this time). - Stable internet connection (we suggest at least a consistent 10mbps).
- Reliable sound output (this can either be through built in computer speakers or third-
party speakers or headsets).
Salary : $10 - $17