What are the responsibilities and job description for the Patient Coordinator position at Neptune Dental Management?
Smilebliss Orthodontics is in search of an energetic, team-oriented, and friendly Patient Coordinator to be the face of our practice. As the first point of contact for our patients, your cheerful demeanor and welcoming smile will set the tone for their visit. The ideal candidate will be reliable, have superior communication skills, be highly organized, and have a strong work ethic.
Schedule
- This position is Full-Time
- Monday-Friday 8:45 AM to 5:00 PM
- Some Saturdays as needed
Responsibilities Include
- Greet patients with a warm and friendly demeanor as they arrive at the office.
- Manage patient appointments and maintain the office schedule to ensure efficient operations.
- Answer phone calls and emails promptly and professionally, providing information and scheduling appointments as needed
- Verify insurance coverage and assist patients with billing and payment inquiries
- Maintain a clean and organized front office area
- Collaborate with the team to ensure seamless patient experiences
- Support marketing and promotional efforts to attract and retain patients.
Qualifications and Skills
- Previous experience in customer service or reception is preferred.
- Superior communication and interpersonal skills
- Excellent computer skills and familiarity with dental management software.
- Highly enthusiastic and supportive team player with a friendly and positive attitude.
- Exceptional multitasking abilities and proficient time management skills.
- Must be dependable, punctual, and able to work well independently as well as part of a team
- Compassionate, caring and committed to providing exceptional patient care.
- A cheerful attitude and a genuine smile are a must!
- Spanish speaking is a plus
EEO Statement
Smilebliss Orthodontics is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applications from individuals of all backgrounds and experiences, and we do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other status protected by law.