What are the responsibilities and job description for the Network Technician position at NerdsToGo?
Company Description
NerdsToGo, established in 2003, provides superior computer solutions for residential consumers and small businesses. As one of the fastest growing technology franchises in North America since 2017, we have locations across the United States. Our qualified, certified professionals – known as Nerds – handle every type of technology from computers to networks. We ensure customer satisfaction with our NerdsToGo Happiness Guarantee and offer tailored business service plans including on-site support, backup solutions, and internet security.
Role Description
This is a full-time on-site role for a Network Technician located in Portland OR. The Network Technician will be responsible for managing network administration, troubleshooting network issues, providing technical support, ensuring network security, and maintaining network infrastructure on a daily basis. The role requires regular interaction with clients to address their technical needs and ensure optimal network performance.
Qualifications
- Proficiency in Network Administration and Network Infrastructure
- Strong skills in Troubleshooting and providing Technical Support
- Experience with Network Security practices and protocols
- Excellent communication and customer service skills
- Ability to work independently and in a team environment
- Relevant certifications or educational background in Information Technology or related field
- Previous experience in a similar role is a plus