What are the responsibilities and job description for the Order Coordinator position at Nesco Resource, LLC?
The Ordering Coordinator is responsible for submitting, processing, and completing various wireless device and service orders across multiple web- and email-based platforms and adhering to client service level agreements (SLAs). The Ordering Coordinator works as part of the Ordering Team and will be assigned several primary clients to manage and operate in backup capacities for other team members as needed.
Things to Know:
- M-F 1st shift
- $16.50/hr.
- Contract to hire
- Onsite
This role requires a high level of attentiveness, adaptability, and willingness to communicate frequently and effectively through different channels, such as email, instant messaging (IM), and telephone.
Additionally, this role may be required to obtain various levels of security clearance and to complete additional tasks as assigned by a manager, supervisor, or lead.
The role includes but is not limited to completing requested clearance documents within the time allotted, completing assigned training, and attending internal and client-related meetings as needed.
Essential Duties and Responsibilities:
- Monitoring incoming requests for equipment or service related to mobile devices.
- Interpreting requests and submitting equipment or service orders to vendors.
- Utilizing company-specific databases to record data about each order.
- Performing daily follow-up on existing orders to ensure that all requests are completed accurately and within a timely manner.
- Utilizing resources and critical thinking to avoid potential issues or delays.
- Acting as a liaison between customer and vendor to resolve issues and address concerns.
- Providing detailed documentation of each request/transaction (start to finish).
- Managing order requests for multiple clients.
- Building and maintaining rapport with federal and commercial clients.
- Responding to customer questions related to ordering and shipping.
- Providing weekly reporting to supervisor related to assigned work.
- Assisting with tasks to ensure Logistics run smoothly.
- Assisting the Shipping Department with order identification.
- Performs other related duties as assigned.
Benefits:
Employee Referral Program, Paid Holidays, Paid sick days, Parking , Performance bonus, Vacation/paid time off
About the Company:
Nesco Resource, LLC
Companies need talent. You want job opportunities.
That’s where we come in. We create meaningful connections between companies and candidates, and we’ve been doing it for over 65 years.
Our national workforce solutions include contract, contract-to-hire, direct placement services, and managed services for a variety of industries.
We employ specialized recruiters focused in Engineering, Information Technology, Accounting & Finance, Administrative & Customer Service, and Manufacturing & Distribution.
When you need to find a job, we're your partner.
Company Size:
10,000 employees or more
Industry:
Staffing/Employment Agencies
Founded:
1956
Website:
https://nescoresource.com/
