IT Desktop Support Specialist

100% onsite at Sullivan Park, 8am - 5pm, M-F

6 month project, assignment could be extended

Minimum of one year IT Desktop support or Service Desk required. Minimum of HS Diploma. Workers will be installing security patches on lab machines to update them and bring them into compliance. Any candidates who worked previously at *** need to have left on positive terms. Please ensure any previous *** contingent experience lists the actual employer on the resume or the submittal will be rejected.

Scope / Purpose

This position will be aligned with Computing Systems & Application Support and IT teams. The primary responsibilities will be managing vulnerability patching of selected Lab Systems, communicating with lab owners, and technical staff; to record and update configuration management database. The candidate will be expected to attend daily update meetings, align to a schedule and troubleshoot issues as they arise. Project may include upgrading legacy Windows systems to the current *** Version, as well.

Responsibilities and Requirements:

• Active Directory Administration
• Familiarity with cloud applications (Microsoft and 3rd party)
• Remediating/minimizing anti-virus threats
• Imaging and deployment server utilization
• Asset lifecycle management skills
• Installation/configuration of various software packages
• Installation/configuration of Security Software
• ServiceNow (ticket management) utilization
• Inventory management
• Additional responsibilities may include:
• Documentation (records) management
• Vendor engagement (as needed)
• Project interaction/participation
• Customer scheduling/follow-ups
• Cross-team interaction and collaboration
• Prioritizes duties and works on several tasks simultaneously
• Demonstrates flexibility and willingness to change priorities at a moment's notice
  
  

Requirements

• Proficient in time management and task prioritization
• Advanced Level of English Language
• Effective organization and planning skills, with ability to handle changing priorities
• Excellent communication and interpersonal skills
• Must be a self-starter, able to work in team environment and motivate others
  
  

Desired Skills

• Hardware/software installation, troubleshooting and support
• Active Directory administration
• Experience imaging and working with deployment server(s)
• Basic knowledge management
  
  

Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.

Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.