What are the responsibilities and job description for the Instructional Designer position at Netserv Applications, Inc.?
The Instructional Content Specialist II is responsible for developing engaging, practical and accessible learning content to empower frontline retail team members with the skills and knowledge they need to deliver excellent customer experience. This role works closely with store operations, HR, subject matter experts, and designers to ensure content aligns with learning objectives and delivers measurable impact in a fast-paced retail environment. This position requires a passionate learning pro