What are the responsibilities and job description for the Staff Scheduler position at Neuropsychiatric Hospitals?
About Us
HEALING THE BODY AND MIND
Founded fifteen (15) years ago, NPH is the largest hospital system in the nation providing care to patients with both neurological and medical needs. We are unique in that we serve a population which others have been previously been unable to, largely due the patient’s underlying medical issues. Our facilities maintain an inter-disciplinary focus using a multi-specialty approach for both neuropsychiatric and complex medical care issues. This proven approach provides unrivaled quality care for all of our patients. We have multiple locations throughout the United States and are continuing to add locations to ensure better access to our unique model of care.
Overview
The scheduler provides administrative support within the hospital, including the nursing team, the patients, medical staff and executive staff. The Scheduler will ensure monthly nursing schedule are set-up and completed to provide the best possible care to our patients. They will also assist with call-offs and finding suitable replacement and coverage for the floor.
Benefits of joining NPH
- Competitive pay rates
- Medical, Dental, and Vision Insurance
- NPH 401(k) plan with up to 4% Company match
- Employee Assistance Program (EAP) Programs
- Generous PTO and Time Off Policy
- Special tuition offers through Capella University
- Work/life balance with great professional growth opportunities
- Employee Discounts through LifeMart
Responsibilities
- Schedules aides and nurses using a monthly schedule. The schedule is put out at least 30 days in advance.
- Takes staff call offs and maintains the call off log.
- Works with the DON and CEO to ensure correct coverage is in place at all times.
- Acts as a liaison between clinical floor staff and administration regarding staffing, supplies and education.
- Assist in orienting new nursing aide staff and complete competency packets during General Orientation.
- Contacts various hospital departments in order to change schedules; arrange for patient transportation, unit cleaning or equipment repair; and to order medications, physical therapy, supplies, etc.
- Performs related clerical duties such as filing, photocopying, running errands, completing patient census forms, ordering stationary and pens, fax machine, etc if applicable.
- Observes and supports hospital policy, mission statement, and vision. Supports and enforces infection-control policies and procedures.
- Contributes to the collection and evaluation of data for the nursing Quality Review Program. Contributes to Performance Improvement activities.
- Maintains a professional approach with confidentiality. Assures protection and privacy of health information as attained through written, electronic or oral disclosures.
Qualifications
- High School Diploma required
- 1 year of scheduling experience preferred
- Previous experience with a scheduling tool, such as Shift Hound or SmartForce a plus
- Excellent verbal and written communication skills
- Maintain effective contacts with a variety of hospital personnel