Member Benefits Certifier

SCOPE OF WORK:

Under the direction of the Assistant Director of Member Services, serves as a technical specialist within the broad Member Services functional area, to provide a diverse range of support to the related functions of audit and business practice monitoring, member benefits review, calculation and certifications, and related troubleshooting and project participation.

ACCOUNTABILITIES:

• 
  Analyze and determines the accuracy of individual member data.
• Certifies death and lifetime annuity benefit payments to the compliance of NHRS statutory provisions and administrative rules.
• Analyze member account audits, determine if the member meets the statutory requirements for eligibility to collect a vested deferred benefit and proceed with the estimate preparation.
• Completes analysis, notification and benefit calculation procedure established by RET 310, Calculation Compensation for Determination of Benefits.
• Participates as requested by the supervisor in various member services-related projects.
• Serves as technical specialist within the entire Member Services Department. Provides a diverse range of support to the related functions of audit and business practice monitoring.
• Serves as Generalist to other teams for pension calculations not limited to 150% Cap calculations and refunds. Additional contributions calculations and refunds and all relevant Statutes (RSA 100) and administrative rules.
• Communicates with members and employers’ to explain complex calculations and statute provisions.

MINIMUM QUALIFICATIONS:

Education: Bachelor’s degree with focus on public administration, accounting or another related field.

Experience: Six years of professional or paraprofessional experience in accounting, auditing, collection, business management or other related field. Each additional year of related experience may be substituted for required education.

License/Certification: Valid driver’s license preferred.

SPECIAL REQUIREMENTS:

• High degree of accuracy and detail orientation and expertise with complex mathematical calculations.
• Skill in objectively auditing and certifying the work of others.
• This position may require some in-state travel and the ability to work a flexible schedule, including periodic evening hours.

RECOMMENDED KNOWLEDGE, SKILLS, AND TRAITS:

• Consistently adheres to all NHRS policies and follows all NHRS procedures.
• Knowledge of general office equipment including computer, fax, telephone, printer, shredder, copier.
• Perform other related duties incidental to the work described herein.
• Dayshift hours primarily, although overtime may be required in meet project deadlines.

PHYSICAL REQUIREMENTS:

• The employee must have the ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state, and local standards.
• Communicate with others to exchange information. (Constantly)

• Analyze accuracy, neatness, and thoroughness of the work assigned. (Constantly)
• Requires computer responsibility which involves extensive use of keyboard, mouse and monitor, and repeated motions that include the wrist, hands, and/or fingers. (Constantly)

WORK ENVIRONMENT/CONDITIONS:

• Dayshift hours primarily, although overtime may be required to meet project deadlines.
• Physically able to participate in training sessions, presentations, and meetings.
• Work related assignments on weekends are possible.

The Member Benefits Certifier is assessed in band K of the NHRS wage schedule, the range of band K is $33.68-$50.69 per hour. NHRS is currently heiring in a range of 33.68-$35.00.