What are the responsibilities and job description for the Medical Receptionist position at New Horizons Family Clinic?
Job Summary:
We are seeking a highly organized and detail-oriented Medical Receptionist to join our team. The ideal candidate will have a strong background in medical terminology and experience working with electronic medical records systems. As a Medical Receptionist, you will play a crucial role in ensuring the smooth operation of our healthcare facility by providing exceptional customer service to patients and assisting with administrative tasks.
Duties:
- Greet patients and visitors in a friendly and professional manner
- Answer phone calls, schedule appointments, and manage patient inquiries
- Verify patient information, collect co-pays, and process insurance claims
- Maintain accurate and up-to-date medical records using electronic systems (e.g., eClinicalWorks, Dentrix, Eaglesoft)
- Coordinate patient referrals to specialists and other healthcare providers
- Assist with billing and coding tasks as needed
- Ensure compliance with HIPAA regulations and maintain patient confidentiality
- Collaborate with healthcare professionals to ensure efficient patient flow
- Perform general administrative duties such as filing, faxing, and data entry
Requirements:
- High school diploma or equivalent
- Previous experience as a Medical Receptionist or in a similar role preferred
- Proficiency in medical terminology and understanding of healthcare processes
- Familiarity with electronic medical records systems (e.g., eClinicalWorks, Dentrix, Eaglesoft)
- Strong communication skills, both verbal and written
- Excellent customer service skills with the ability to handle difficult situations professionally
- Knowledge of front desk operations and phone systems
- Ability to multitask, prioritize tasks, and work efficiently in a fast-paced environment
- Understanding of HIPAA regulations and commitment to maintaining patient confidentiality
Note: All positions must be paid including internship positions.
Job Type: Full-time
Medical Specialty:
- Primary Care
Schedule:
- Monday to Friday
- No weekends
Ability to Relocate:
- Edinburg, TX 78539: Relocate before starting work (Required)
Work Location: In person