What are the responsibilities and job description for the Telephone service representative position at New Partners Teleservices LLC?
FULL TIME & PART TIME WORK FROM HOME OPPORTUNITES AVAILABLE!!!
New Partners Teleservices is a MN based call center that does political and non-profit fundraising for several clients across the country.
This position is a permanent, work from home position for Central MN area residents.
Responsibilities
- Place large amounts of outbound calls from our database
- Follow communication scripts while engaging donors
- Professional and courteous phone etiquette
Skills
- Strong phone and verbal communication skills along with active listening
- Demonstrating skill in negotiation through listening and persuading
- Customer focus and adaptability to different personality types
- Ability to multi-task, set priorities and manage time effectively
- Familiarity with CRM systems and practices is a plus
Requirements :
- High Speed Internet (must be hard wired, no WI-FI or satellite)
- PC or Laptop with Windows 10 or 11 (Macs & Chromebooks are not supported)
- Minimum of 8GB RAM available
- Wired USB headset with built-in microphone
- Dedicated workspace free from distraction or outside noise
- Ability to speak in a normal conversational manner for 5-8 hours per day.
- Ability to sit at a computer terminal for 2-4 hours at a time.
- Ability to do light typing repetitively.
New Partners Teleservices offers :
- Work 15-40 hours per week
- Paid training
- Paid breaks
- Paid time off
- 401k
- Health and dental insurance (full time employment)
- Weekly attendance bonus - $1 for each hour worked
- Performance bonuses
- Increase to $12.50 / hour after 45 days
PIa4b79e08dbff-30511-33740775
Last updated : 2024-06-04
Salary : $13