RESIDENTIAL MANAGER

Residential Manager

Residential Manager to oversee the daily operations of our residential programs within our
behavioral healthcare facility. The Residential Manager will play a critical role in ensuring the
safety, comfort, and therapeutic environment for residents while fostering a supportive and
empowering atmosphere conducive to their recovery journey.

ESSENTIAL JOB DUTIES:
1. Promotes and maintains safety, cleanliness, and regulatory compliance of the milieu
using safe crisis intervention, and trauma informed care while treating residents with
dignity and respect
2. Ensures the department meets all PCH standards
3. Conducts intake assessments for incoming residents
4. Provides residents with support and assistance in completion and/or supervision of their
independent living tasks and goals outlined in resident assessment and support plans
5. Provides appropriate training to staff (new and recurring) as needed
6. Ensures that all staff members receive all required annual training as well as any training
required for performance needs
7. Assists with crisis management as needed
8. Administers medications to individuals, as needed
9. Reviews medication changes and makes necessary changes to the medication
administration records and other designated areas
10. Serves as liaison between residents and family members, therapists, psychiatrists, team
members, other internal personnel and external providers
11. Triages maintenance requests and arranges for completion of maintenance and
housekeeping needs
12. Conducts walk-throughs to inspect for any building improvement needs or resident red
flag areas, and to ensure a safe and clean environment
Job Description: Residential Manager Updated: 3/28/24 Page 2 of 4
13. Ensures that all behavioral health service documentation and other required
documentation is completed during the shift

ADDITIONAL JOB DUTIES AND RESPONSIBLITIES
1. Completes and tracks a minimum of 12 hours of annual training and all mandatory
trainings, as assigned
2. Attends community, staff, and team meetings, and other meetings, as assigned
3. Participates in committees, as assigned
4. Maintains the confidentiality and security of all New Vitae staff and consumer data and
information
5. Completes monthly and quarterly summary reports, as assigned
6. Ensures all resident charting is up-to-date and organized properly
7. Completes annual employee performance evaluations
8. Updates and maintains program documents such as census, staff roster, and others as
assigned
9. Checks inventory for replenishment of needed items (i.e. pots/pans, bedding, bedbug
covers, lamps, etc.)
10. Maintains the security of keys and walkie talkies assigned during shift
11. Who checks company vehicles for safety and operational needs?
12. Abides by employee health and safety policies, including use of Standard Precautions and
Infection Control procedures
13. Support and adhere to the NVWR platform statements (Mission, Vision, Core Values,
Ethical Standards, Service Model)
14. Follow policies outlined in the Employee Handbook, and Policy and Procedure Manual
15. Follow regulations and standards, not limited to: Action Recovery, Personal Care Home,
Office of Long-Term Living, and Department of Human Services
16. Abides by employee health and safety policies, including use of Standard Precautions and
Infection Control procedures
17. Attain and maintain the Certified Brain Injury Specialist (CBIS) certification, if requested
18. Other duties, as assigned

SKILLS & ABILITIES
1. Ability to work outside in extreme weather conditions.
2. Ability to see and hear accurately in both day and nighttime conditions.
3. Ability to comprehend numerous policies, procedures, concepts and to be able to respond
using discretion and interpretive judgment based on general and specific policies.
4. Ability to retain knowledge, information, and directions on an ongoing basis and
communicate effectively with others.
5. Ability to maintain accurate records.
6. Ability to react appropriately in emergency situations.
Job Description: Residential Manager Updated: 3/28/24 Page 3 of 4
7. Knowledge of cardiopulmonary resuscitation and first aid.
8. Knowledge of portable fire extinguishers and their locations.
9. Knowledge of the geography of the site to which assigned.

QUALIFICATIONS
1. Education:
Required: High School Diploma or equivalent
Preferred: Bachelor’s degree in Behavioral Sciences from an accredited college or
university
2. Experience:
Required: A minimum of two (2) years experience in a behavioral health setting.
At least two (2) years of management experience in a behavioral health
setting
WORKING CONDITIONS
Physical Demands:
1. Able to hear ordinary conversation and phone communications
2. Able to sit, stand, and walk for periods of time
3. Able to lift up to 50 lbs.
Equipment Operation:
1. Able to operate common household equipment (e.g. vacuum, washing machine,
dryer, etc.)
2. Able to operate common office equipment.
3. Ability to drive/transport individuals in own vehicle and/or company vehicle
Hazards of Position:
1. Physical/verbal aggression of residents
2. Exposure to household cleaning products and second-hand smoke
3. Slight risk of contact with blood-borne pathogens
The

New Vitae Wellness and Recovery (NVWR) is an equal opportunity employer.  We do not discriminate in hiring or employment against any individual on the basis of race, ethnicity, ancestry, color, religion, sex/gender (including pregnancy), national origin, sexual orientation, gender identity or expression, physical or mental disability, medical condition, age, veteran status, military status, marital status, genetic information, citizenship status, unemployment status, political affiliation, or on any other basis or characteristic prohibited by applicable federal, state or local laws.  NVWR will consider qualified job candidates with criminal histories in a manner consistent with federal, state and local laws.  Furthermore, we comply with the laws and regulations set forth by the EEOC.