What are the responsibilities and job description for the Account Manager position at New York Label and Box Works?
· Handle customer complaints-speak to appropriate parties
· Update payroll/vac/sick
· Follow-up on quote / up-sell
· Hire/fire/”reviews”
· Cover when others are out, assist customer service when needed
· Create agenda for customer service meetings, hold meetings
· Attend leadership meetings-follow through with ideas
· Attend operations meetings
· Promote new products/systems/boxes
· Work with outside sales to increase sales
· Report phone/computer/printer/copier troubles at once
· Allow customer service team to assist as needed in all areas
EDUCATION / EXPERIENCE:
· Prior leadership/managerial experience preferred
· Printing background helpful
Job Type: Full-time
Pay: $60,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Mileage reimbursement
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Islandia, NY 11749: Reliably commute or planning to relocate before starting work (Preferred)
Education:
- High school or equivalent (Preferred)
Work Location: One location