What are the responsibilities and job description for the Clerical Administrator position at New York Presbyterian Healthcare System?
Job Description
Stamford Health is a well-established, award-winning Healthcare System with multiple locations in CT. This role is Monday-Friday, 8-4pm based in Norwalk, CT
As a new Certified Great Place to Work organization, Stamford Health understands what it takes to attract talent to improve our workforce and support our mission, to that end we offer:
- Competitive salary
- Sign on bonuses for designated positions
- Comprehensive, low-cost health insurance plans available day one
- Wellness programs
- Paid Time Off accruals
- Tax deferred annuity and (403b) pension plan
- Tuition reimbursement
- Free on-site parking and train station shuttle
- Childcare partnership with Children’s Learning Center
MAJOR ACCOUNTABILITIES / CRITICAL RESPONSIBILITIES:
- Register patients, scan scripts as indicated into the specific systems.
- Verify patient’s information (name, DOB), inform HIM of any discrepancies, verify insurance, address, Physicians, exam ordered vs. exam scheduled and inform Technologists of any discrepancies. Call Physician’s office or Contact Center for missing scripts.
- Assists with activities as requested which may include, but not be limited to: Medicare documentation/correspondence, record keeping, charge entry/verification, computer data entry (onset dates/discharges).
- Collects/accepts patient co-payments, perform ABN’s as needed.
- Competent use of all required programs and applications as instructed, including Optumcare for ABN’s, Elavon for co-payments, and Nthrive for insurance verification.
- Support implementation of new processes, technology, and equipment directly related to and or specifically used at SH Radiology Front Desks.
- Actively communicates with technologists and radiologists throughout the work day regarding status of authorization for scheduled exams (e.g.., communicate need for reschedule and/or cancellation if authorization not in-hand).
- Direct liaison to referring provider’s offices and patients regarding new, changed, or pending insurance authorizations, as well as on-going education of changes in authorization requirements. Will be located on-site to allow for face-to-face interactions with patients and/or referring providers when necessary.
- Responsible for scheduling stat, emergent patients for outpatient diagnostic exams. Interacts with patients, their representatives, physicians, physician office staff, employers and others to gather and ensure accuracy of demographic, billing and clinical information. Produces and distributes required forms with accurate patient information.
- Respects and protects the patient’s rights to confidentiality and privacy and discloses information only for the professional purposes which are in the patient’s best interests with full consideration of their legal rights. Displays a positive attitude when interacting with provider’s office staff, providers and fellow employees.
Job Info
Job Identification: 4326
Job Category: 020 - Clerical
Posting Date: 2025-07-09T19:40:36 00:00
Job Schedule: Full time
Locations: 148 East Ave Norwalk CT 06851 US
Regular or Temporary: NA
