What are the responsibilities and job description for the Patient Care Coordinator position at New York Sports and Joints?
POSITION REQUIREMENTS :
Fully COVID-19 vaccinated.
High School Diploma or equivalent.
Minimum 2 year experience preferred.
Strong customer service skills with ability to multi-task.
Orthopedic specialty experience preferred.
Ability to complete documentation promptly and accurately.
Ability to use sound judgment; possess a calm disposition and the ability to work easily with others
Familiar with Criterions EMR or similar EMR/EHR platforms
English/Spanish bilingual is a PLUS
Able to drive is a PLUS not mandatory.
Willing to travel to more than one location.
DUTIES AND RESPONSIBILITIES :
*Duties and responsibilities may vary by office; including but not limited to:
Greet patients politely and professionally immediately upon arrival.
Schedule patient appointments.
Update patient records to ensure accurate information: contact information, insurance, medical history, etc. as required.
Patient registration and collection of co-insurance and co-payments.
EMR software data entry
Relay important information regarding appointments, financials and follow-up to patients.
Ask and record source of referral for all new patients.
Comfortable with traveling throughout the five boroughs
Punctual with time
Maintain cleanliness of work space and waiting room area.
AOP provides a comprehensive benefits package including paid holidays, vacation & sick, as well as healthcare and financial wellness benefits.
Compensation for the role will depend on several factors, including a candidate’s qualifications, skills, competencies, and experience.
We are proud to be a veteran friendly and equal opportunity workplace. Teammates are recruited, hired, assigned, and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic. Please note that we participate in E-Verify and will provide the federal government with your I-9 Form information to confirm that you are authorized to work in the U.S.
If this sounds like you, please apply to our job posting via our ADP Portal.