9-1-1 Dispatcher

Job description

NEWTON COUNTY CENTRAL DISPATCH CENTER 308 N. JEFFERSON ST NEOSHO MO 64850-1554

9-1-1 DISPATCHER

DUTIES

· Uses multi-line telephone system, answers incoming emergency 9-1-1 calls, obtain critical information to dispatch appropriate response agencies and, when necessary, provide pre-arrival emergency instruction.

· Answers non-emergency telephone lines, answering citizen’s questions and aiding as needed.

· Dispatches Law Enforcement, Fire and EMS responders on a multi-frequency radio system, keeps track of field traffic, and answering assigned calls via a Computer Aided Dispatch (CAD) system updating field units as needed.

· Access Missouri Uniform Law Enforcement System (MULES) via computer, providing information to field units as needed.

· Checks and files warrants and related MULES printout as assigned and/or volunteered.

· Miscellaneous duties as assigned.

FULL TIME

· 12-Hour Shifts (after classroom training) - Days 0600-1800 and Overnights 1800-0600

REQUIREMENTS

· Must be a US citizen or legally eligible to work in US.

· 18 years of age or older.

· High school graduate or equivalent (GED).

· Must pass background criminal history check.

· Must have a valid Drivers License.

· Type 35 WPM.

· Must demonstrate, through on-the-job training, an ability to perform all functions of the job.

· Must have the ability to work any of the shifts, overnights, weekends and holidays. Once released, must be able to work overtime.

TRAINING

· All training expenses are paid. Successful applicants are paid while they train.

· 8-Hour Shifts during classroom training, Monday thru Friday 0800-1630.

· Must attend and pass a 40-hour Emergency Telecommunicator’s Course (ETC)

· Must attend and pass 4-day MULES certification course.

· Must attend and pass 3-day Emergency Medical Dispatch (EMD) certification course.

· Must attend and pass 3-day Emergency Fire Dispatch (EFD) certification course.

· Must attend and pass CPR-AED certification course.

· Must take and pass an online NIMS IS700 and IS100 course.

· Must attend and pass a Haz-Mat Awareness course.

BENEFITS

· Starting pay: $18.53 increases to $19.24 when released from training.

· All necessary training is provided at no cost to successful applicants

· Overtime (over 40 hours per work week) is paid at time and a half.

· Paydays are every other Friday by direct deposit.

· 72 hours paid sick leave per year, accrued bi-weekly and available for use after 90 days of employment.

· 40 – 120 hours paid vacation per year, depending on years of service, accrued bi-weekly and available to use after 90 days of employment.

· 13 paid holidays per year

· CERF Pension plan (fully vested after 8 years), 401a and optional 457 retirement plans with matching option (.50 on the dollar up to 6%). 4% of the 6 % CERF Pension contribution is paid by Newton County.

· Employee health insurance with multiple options plus HSA.

· Employer paid employee life insurance ($25,000 $10,000) with optional additional amount for employee and dependents available at reasonable rate.

· Dental, Vision, and AFLAC available.

· Newton County contributes approximately $10,000 per year for these guaranteed benefits for each full-time employee. To apply, visit our website at https://www.nc-cdc.org/apply-for-employment/ to securely apply online. If you would prefer to complete a paper application you may pick up one at our office at office at 308 N. Jefferson St., Neosho, MO; Monday thru Friday. 8AM-4PM. You may also request an application by email at fvanslyke@nc-cdc.org. Resume may be attached, but will not be accepted in lieu of a completed application.

Job Type: Full-time

Pay: $18.53 - $23.52 per hour

Benefits:

· 401(k)

· Dental insurance

· Employee assistance program

· Flexible spending account

· Health insurance

· Life insurance

· Paid time off

· Retirement plan

· Vision insurance

Schedule:

· 12 hour shifts, assigned base on the needs of the agency and seniority.

Work Location: In person

Job Type: Full-time

Pay: $18.53 - $19.24 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 12 hour shift

Ability to Commute:

• Neosho, MO 64850 (Required)

Ability to Relocate:

• Neosho, MO 64850: Relocate before starting work (Required)

Work Location: In person

Salary : $10,000