LAN Administrator

Works under corporate general guidance and direction. Once priorities are set, perform tasks with regular process updates. Participate in segments of the lifecycle of projects. Device management complexity is typically entry-level. Build and maintain relationships through positive interactions. Demonstrates ability to provide good customer service. Tasks are simple in nature (i.e., working with single devices, device types, simple software, or handling one customer at a time).

POSITION QUALIFICATIONS:

The responsibilities listed below are typical examples of the work performed in this position. Not all duties assigned to this position are included, nor is it expected that everyone in this position will be assigned every job responsibility:

    Under general supervision, perform routine PC Setup, installation of peripheral equipment, software installation, support for software products and services, deployment of service packs, hotfixes, system updates, and testing changes to the environment.

    Under general supervision of the corporate system admin support, troubleshoot local windows servers, telco equipment, WAPs, routers, and switches.

    Assistance with healthcare departmental-specific applications and interaction with healthcare vendor application installations as needed in support of corporate initiatives.

    Strong liaison with customers and departments. Involved with analyzing user needs in the computing device environment (e.g., desktop, mobile devices, etc.) and recommending products and services that meet those needs.

    Responsible for delivering, moving, and installing computing devices and related software and inventory.

    This position may be required to assist with on-call work based on the business needs of the department and/or after-hours projects.

    On-Call Rotation and after-hours projects to support corporate initiatives. 

    Knowledge of the assigned IT environments.

    Demonstrate critical thinking and reasoning skills.

    Ability to support enterprise backups.

    General knowledge of windows servers, domain services, and virtualization platforms.

    General knowledge of healthcare modalities (e.g., nurse call, telemetry, EMR, radiology, etc.)

    General knowledge of HIPAA and PHI.

    General knowledge of networking equipment (e.g., firewalls, routers, switches, WAPs, circuit DMARC, and POTS lines.)

    Ability to perform adds, moves, and changes in Avaya IP Office.

    Ability to work on multiple priorities effectively.

    Ability to prioritize conflicting demands.

    Ability to execute assigned project tasks within an established schedule.

    Ability to work collaboratively in a team environment.

    Ability to communicate effectively in the service of users and colleagues.

    Write and communicate clearly and concisely.

    Possess good quality documentation skills.

    Ability to maintain confidentiality.

    Demonstrate exemplary customer service skills.

EDUCATION:

    Two years of college coursework and/or related job experience.  

EXPERIENCE:

    Two years experience in healthcare environments. Three years of total related experience. 

LICENSURE/CERTIFICATION:

    Preferred- A , Network , and Security certifications