Warehouse Operations Manager II

The Warehouse Operations Manager II is responsible for the efficient day-to-day operation of the warehouse with particular emphasis on the management of the warehouse personnel and the implementation of warehouse action plans. This role manages a warehouse that totals between 100,000 and 500,000 sq. ft. The tracking and recording of equipment hours, assurance that equipment maintenance schedules are followed and employee meetings are conducted.

Essential Duties & Responsibilities:

• Ensures the safe, clean and efficient operation of the warehouse to meet service standards
• Ensures proper labor coverage for daily workload
• Provides direct supervision to all Warehouse Supervisors
• Ensures compliance with both internal and external SOP’s
• Assists in developing a program to train and motivate personnel for increased effectiveness
• Develops and implements shipping and receiving work schedules and assignments to assure effective and efficient operations
• Makes recommendations to the General Manager on programs to improve warehouse operations
• Interacts with customer on a daily basis and attends regular customer meetings
• Directs the operations of the warehouse personnel to achieve prescribed objectives. Develops and maintains a productive staff by creating programs for hiring, training and professional development
• Matches the skill and background of personnel to work required
• Implement an appropriate performance evaluation system for recommending promotions, wage increases and termination
• Develops and implements daily plan for allocating equipment to jobs
• Responsible for the management of equipment
• Coordinates the maintenance of equipment with local vendor
• Maintains a professional and courteous relationship with customers and ensures that all personnel do the same
• Supervises all inbound and outbound shipments to ensure they are correct and carried out in a timely fashion

Requirements:

• Bachelor’s Degree in Supply Chain, Business or related field preferred
• 5 years of supervisory experience in a warehouse or distribution environment
• Experience with Warehouse Management Systems (Manhattan preferred)
• Working knowledge of Microsoft Office applications
• Working knowledge of warehouse / mechanical equipment
• Working knowledge of OSHA, DOT, HAZMAT, FDA regulations and the willingness to become certified in one or more of these areas as necessary
• Ability to work in fast paced environment.
• Ability to handle changing priorities and use good judgment in stressful situations
• Experience with seasonal work forces is a plus, but not required.
• Experience with or desire to learn performance metrics, process improvement, and Lean/Six Sigma tools.
• Excellent talent management and team building skills
• Excellent verbal, non-verbal, and written communication skills
• Excellent customer service skills specifically with external clients
• Excellent analytical and mathematical skills
• Bilingual English/Spanish preferred

Other:

• Ability and availability to work irregular or extended hours including nights, weekends and holidays as needed by the customer.
• Must be able to stand/walk for up to 10-12 hours.
• Lift and move totes up to 50 pounds.
• Regular bending, lifting, stretching and reaching both below the waist and above the head.
• Walking in the FC and around area with great frequency; facilities are over a quarter mile in length.
• Should be able to work in environments with variable noise levels, lighting
• conditions and temperature variation and able to access all areas of building without limitations.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)