What are the responsibilities and job description for the Logistics Dispatcher position at Night and Day Logistics?
Night n' Day Logistics is looking for experienced dispatchers within the Glen Burnie area!
An ideal candidate will be required to act as a lead communication point for emergent and non-emergent calls, receive customers' requests, transmit messages and track vehicles. We are interested in candidates that are primarily excellent communicators, tech savvy and able to multitask while remaining calm and composed, especially in emergency situations.
We are interested in candidates that are looking to make an immediate positive impact on customer service, have strong technical skills, and are eager to learn. We are a team-oriented workplace and value work ethic and eagerness to learn new skills.
If you are interested in learning more about our company, please visit www.nightndaylogistics.com
KNOWLEDGE AND SKILLS REQUIRED
- Dispatching/CSR/Data Entry experience
- Open Availability
- Tech-Savvy and able to type 30 – 45 WPM, without errors
- Willing to train and eager to learn
- Proficient in English (oral and written)
- Outstanding organizational and multitasking abilities
- Active listener with excellent communication skills
- Sound judgement and critical thinking
RESPONSIBILITIES
- Receive, record and dispatch orders for products or deliveries
- Prioritize calls according to urgency and importance
- Use computer software to send couriers and other field units to appropriate locations
- Monitor the route and status of field units to coordinate and prioritize their schedule
- Provide field units with information about orders, traffic, obstacles and requirements
- Enter data in computer system and maintain logs and records of calls, activities and other information
Salary : $17 - $18