What are the responsibilities and job description for the Client Relations Coordinator position at Night?
About The Roost
The Roost is a leading video and audio podcast network representing some of the world’s top creators. As part of Night — a next-generation media holding company comprised of talent management, venture capital, and startup incubation platforms — The Roost connects creators, podcasting, and brands through meaningful partnerships.
We’re looking for a highly organized, people-oriented Partner Operations Coordinator to serve as the primary point of contact for our podcast talent. Reporting directly to the Head of Operations, this role bridges the gap between creators, internal departments, and brand partners — ensuring smooth communication, timely execution, and a best-in-class experience for the talent in our network.
Key Responsibilities
Talent & Partner Coordination
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Serve as the main operational contact for talent and creator teams within the network.
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Maintain consistent communication with creators regarding ad copy, campaign logistics, and advertiser requests.
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Support creators through the onboarding process, ensuring all operational, technical, and brand requirements are completed efficiently.
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Coordinate between internal teams (Sales, Ad Ops, Partnerships), external partners (other sales entities) and creators to ensure smooth campaign execution and critical inventory details.
Campaign Operations & Support
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Operate, monitor, and follow up on brand approvals between sales and talent.
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Compile creator feedback and post-campaign insights to improve future partnerships and optimize network processes.
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Assist in reporting and performance summaries for talent partners.
Network Operations & Process Management
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Help standardize creator-facing processes for onboarding, campaign workflows, and reporting.
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Contribute to cross-functional communication improvements between departments to enhance the creator experience.
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Identify and implement operational improvements to support the network’s growth and evolving needs.
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2 years of experience in client-facing management, ad operations, media buying, talent coordination, or account/project management within the media, entertainment, or digital creator industries.
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Extremely strong communication and interpersonal skills — able to build rapport and trust with both talent and internal stakeholders.
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Excellent organizational skills, with the ability to manage multiple projects and deadlines simultaneously.
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Detail-oriented with a problem-solving mindset and ability to adapt in a fast-paced environment.
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Proficient in productivity tools (Google Workspace, Airtable, or equivalent) and CRM or campaign tracking systems.
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Understanding of digital media monetization and creator-brand integrations.
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A passion for podcasts, digital creators, and the evolving media landscape.
The expected salary range for this position is $65,000–$80,000 per year, depending on skills and experience. This is a full-time, in-office role based in California.
Salary : $65,000 - $80,000