What are the responsibilities and job description for the Training Coordinator position at NIIT?
About the company:
NIIT is a leading Skills and Talent Development Corporation building a workforce pool for global industry requirements. The company, set up in 1981 to help the nascent IT industry overcome its human resource challenges, today ranks among the world’s leading training companies owing to its vast, yet comprehensive array of talent development programs. With a footprint across 40 nations, NIIT offers training and development solutions to Individuals, Enterprises, and Institutions.
Link for our LinkedIn page: https://www.linkedin.com/company/niit-limited/
Location: Seattle, WA (Onsite Opportunity)
Job Summary
The onsite Specialist is responsible for coordinating and scheduling arrangements for delivering training programs, events, and workshops, including all logistical support. The person is required to manage and coordinate multiple tasks and detailed activities in a time-intensive work environment.
1. The work timing is 11:30am to 8pm PST
2. Working days will be Monday - Friday
3. There is no WFH. A person is required to be in the office (Seattle, WA)
4. Good communication skills
5. Will be required to plan and schedule training with client stakeholders.
6. Class readiness activities
Job Description
- Ensure onsite training event activities are performed as per the “Event Readiness Process/System”
- Ensure the Event Facilities are set up correctly and have the necessary equipment
- Communicate with instructors and outside vendors in both written and spoken correspondence
- Support the facilitators and ensure they have the required access to the facility
- Interface with local suppliers
- Coordinate and block the instructor’s dates & and timing in line with the training and workshop calendars.
- Arrange for the training materials, manuals, hand-outs, and other instructional aids (Trainer Package)
- Manage the training logistics (training room booking, access, photographer, etc.) and share detailed information with participants and trainers in advance.
- Participate in the kick-off of the program, administer the essential program briefings, and calibrate with the speaker and stakeholders.
- Monitor completion of training activities - Pre-work, Attendance
- Ensure activation of registration link, roster and logistics management on the LMS
- Communicate with the internal and external vendors and ready the Purchase Order.
- Maintain attendance records and feedback sheets, issuance of certificates, etc.
- Calibrate with the offshore team for any changes/updates in the training event/program.
- Ensure the smooth running of events as per the Program / Course Metadata in the CRM.
- Follow the workflow/communication process on CRM and adhere to the case management process.
Experience and Skills
- Experience in a corporate learning environment or performing event coordination services for corporate clients with customer-centricity in mind
- Possess a “job permit” to work in a specific geography.
- Proficiency in the English language
- Must have an outgoing personality and skills in speaking, organizing, listening, leadership, communication, and decision-making.
- Proficient in Computer (MS Office, SharePoint, and CRM tools)
- Attention to detail and the ability to work easily with others.
*NIIT is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. *